Strategic Sales Operations Lead, APJ (AI-Driven)

Amazon Web Services (AWS); Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Amazon Web Services Australia Pty Ltd in Sydney is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decisions and operational excellence for the ASP team. You will partner with ASP leadership to translate data into actionable insights, shape sales initiatives, and implement scalable processes and metrics.

The role focuses on territories, quotas, forecasts, AI-assisted tools, and cross-functional collaboration to boost revenue growth while maintaining governance and

Qualifications

• 10+ years of Microsoft Excel experience.
• Bachelor's degree or equivalent.
• Experience developing and implementing systems/tools utilized for CRM, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
• Maintains sales tools data quality to ensure accurate reporting and forecasting
• Implements sales workflows and automation to streamline process and improve seller efficiency
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and/or other issues to resolution.

Skills

Excel

Education

Bachelor's degree or equivalent

Tools

CRM systems

Salesforce

Forecasting tools

Job description

Amazon Web Services Australia Pty Ltd in Sydney is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decisions and operational excellence for the ASP team. You will partner with ASP leadership to translate data into actionable insights, shape sales initiatives, and implement scalable processes and metrics.

The role focuses on territories, quotas, forecasts, AI-assisted tools, and cross-functional collaboration to boost revenue growth while maintaining governance and