AI-Driven Strategic Sales Ops Lead APJ

DealHub Ltd.; Sydney; On-site; AUD 180,000 - 260,000; Full time

Job summary

Amazon Web Services Australia Pty Ltd is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decisions, forecasting accuracy, and operational excellence for the ASP organization.

As a strategic partner to ASP leadership, you will design territories and quotas, implement standardized sales processes, manage AI-enabled tools, and deliver regular business reviews with insights that guide growth and customer acquisition.

Qualifications

• 10+ years of Microsoft Excel experience.
• Bachelor's degree or equivalent.
• Experience developing and implementing systems/tools for CRM, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Responsibilities

• Document and implement standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Determine sales territories and quotas for sales teams.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations for accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools.
• Maintains sales tools data quality to ensure accurate reporting and forecasting.
• Implements sales workflows and automation to streamline process and improve seller efficiency.
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and forecast accuracy.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and/or other issues to resolution.

Skills

Excel

CRM systems

Forecasting

Sales processes

Stakeholder comms

Education

Bachelor's degree

Tools

Salesforce

BI tools

Job description

Amazon Web Services Australia Pty Ltd is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decisions, forecasting accuracy, and operational excellence for the ASP organization.

As a strategic partner to ASP leadership, you will design territories and quotas, implement standardized sales processes, manage AI-enabled tools, and deliver regular business reviews with insights that guide growth and customer acquisition.