Strategic Sales & Accounts Coordinator

Synechron; Adelaide; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Annual professional training allowance

Mentoring and career progression

Employee recognition programs

Corporate discounts and wellbeing

Job summary

Synechron is seeking a driven Sales and Account Coordinator to join our team in Australia. The role offers exposure to the national sales function, supporting sales operations, customer engagement, opportunity management, account support and commercial processes.

You will grow within a high-performing professional services environment, contributing to customer interactions, account development and strategic sales initiatives.

Qualifications

• Ideally 1–3 years' experience in B2B sales, sales coordination, account support, customer success or a similar commercial environment.
• Understands the fundamentals of a sales process and is genuinely interested in developing a career in sales.
• Comfortable working with commercial information, customer requirements, deadlines and processes.
• Naturally organised and follows things through rather than needing constant reminders.
• High standard of accuracy when working with CRM, proposals and commercial information.
• Comfortable dealing with senior consultants and internal leaders.
• Able to interact professionally with customers and procurement/buying stakeholders.
• Can confidently chase inputs and actions from people more senior than themselves.
• Comfortable having multiple competing requests and deadlines.
• Able to make sensible priority decisions and elevate competing priorities to the National Sales Lead when required.
• Wants to understand the customer, opportunity and commercial context rather than simply completing assigned tasks.
• Interested in learning how accounts are developed, opportunities are progressed and professional services are sold.

Responsibilities

• Support opportunities, accounts and customer activity with the sales team.
• Coordinate sales activities and follow-ups across multiple stakeholders.
• Prepare for customer meetings, presentations and account activities.
• Assist with engagement kick-offs and mobilisation into delivery.
• Build relationships with customer stakeholders, buyers, consultants and internal teams.
• Create and coordinate customer responses, proposals and sales collateral.
• Maintain the sales asset library for easy access to current material.
• Collaborate with Marketing to develop case studies and customer success material.
• Coordinate inputs from consultants, delivery leaders and SMEs.
• Prepare presentations and other customer-facing material.
• Maintain accurate opportunity and account information in CRM and work management systems.
• Drive consistency in sales processes, opportunity tracking and reporting.
• Track actions, deadlines and dependencies across opportunities and accounts.
• Assist with customer/job setup and related commercial administration with Finance.
• Monitor job burn rates, budgets and escalation of issues to the sales lead.
• Assist with forecasting and operational review inputs.
• Prepare sales and commercial material for operations meetings.
• Interact with Sales, Leadership, Delivery leaders, procurement/buyers, Finance, Marketing and Alliance teams.

Skills

CRM software

Sales coordination

Account support

Stakeholder management

Proposal support

Tools

CRM systems

Job description

Synechron is seeking a driven Sales and Account Coordinator to join our team in Australia. The role offers exposure to the national sales function, supporting sales operations, customer engagement, opportunity management, account support and commercial processes.

You will grow within a high-performing professional services environment, contributing to customer interactions, account development and strategic sales initiatives.