Strategic Projects & Process Improvement Coordinator

Hitachi Construction Machinery; City of Brisbane; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Rewarding Salary Package

Exclusive Employee Perks

Career

Supportive & Inclusive Culture

Health & Wellbeing

Refer & Be Rewarded

Family-First Benefits

Learning & Development

Job summary

Hitachi Construction Machinery in Brisbane is seeking a driven professional to support strategic initiatives, drive business improvement, and coordinate multiple projects across the organisation. This hybrid role provides exposure to both local and global initiatives and reports to the General Manager.

You will work with senior leaders, conduct market intelligence, gather requirements, and translate needs into practical system and process solutions, while assisting with CRM improvements and

Qualifications

• Experience in project coordination, business analysis or similar.
• Ability to coordinate cross-functional projects and meet timelines.
• Strong analytical and problem-solving skills; independent research.
• Experience with CRM platforms, Salesforce preferred.
• Gathering and translating requirements into actionable plans.
• Collaborative, detail-oriented with stakeholder engagement.
• Mining industry knowledge is advantageous.

Responsibilities

• Coordinate project activities to meet milestones and deadlines.
• Support strategic projects, business cases, and due diligence.
• Conduct market intelligence and competitor research.
• Gather requirements and translate into system/process solutions.
• Support Salesforce CRM and related system improvements.
• Design evaluation frameworks and continuous improvement initiatives.
• Prepare reports, presentations and project documentation.
• Collaborate with stakeholders across functions.

Skills

Project coordination

Business analysis

Process improvement

Stakeholder management

Research capability

Tools

Salesforce

Job description

Hitachi Construction Machinery in Brisbane is seeking a driven professional to support strategic initiatives, drive business improvement, and coordinate multiple projects across the organisation. This hybrid role provides exposure to both local and global initiatives and reports to the General Manager.

You will work with senior leaders, conduct market intelligence, gather requirements, and translate needs into practical system and process solutions, while assisting with CRM improvements and