Project & Business Coordinator

Hitachi Construction Machinery; City of Brisbane; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Rewarding Salary Package

Exclusive Employee Perks

Career

Supportive & Inclusive Culture

Health & Wellbeing

Refer & Be Rewarded

Family-First Benefits

Learning & Development

Job summary

Hitachi Construction Machinery in Brisbane is seeking a driven professional to support strategic initiatives, drive business improvement, and coordinate multiple projects across the organisation. This hybrid role provides exposure to both local and global initiatives and reports to the General Manager.

You will work with senior leaders, conduct market intelligence, gather requirements, and translate needs into practical system and process solutions, while assisting with CRM improvements and

Qualifications

• Experience in project coordination, business analysis or similar.
• Ability to coordinate cross-functional projects and meet timelines.
• Strong analytical and problem-solving skills; independent research.
• Experience with CRM platforms, Salesforce preferred.
• Gathering and translating requirements into actionable plans.
• Collaborative, detail-oriented with stakeholder engagement.
• Mining industry knowledge is advantageous.

Responsibilities

• Coordinate project activities to meet milestones and deadlines.
• Support strategic projects, business cases, and due diligence.
• Conduct market intelligence and competitor research.
• Gather requirements and translate into system/process solutions.
• Support Salesforce CRM and related system improvements.
• Design evaluation frameworks and continuous improvement initiatives.
• Prepare reports, presentations and project documentation.
• Collaborate with stakeholders across functions.

Skills

Project coordination

Business analysis

Process improvement

Stakeholder management

Research capability

Tools

Salesforce

Job description

Hitachi Construction Machinery (HCM) is a leading global OEM in the design and manufacture of advanced construction and mining equipment. With over 75 years of engineering excellence, HCM has built a reputation for innovation, reliability, and high-performance solutions. We are committed to safety, sustainability, and delivering outstanding customer support, offering rewarding career opportunities in a dynamic and essential industry.

Reporting to the General Manager, this Brisbane-based role offers a unique opportunity to work closely with senior leadership, supporting strategic initiatives, business improvement activities, research projects and business analysis across the organisation. This is a hybrid position that combines project coordination, process improvement and analytical responsibilities, providing exposure to both local and global business initiatives.

About the Opportunity

You will play a critical support role across multiple projects and improvement initiatives, helping to coordinate activities, conduct research, analyse information and develop practical solutions that drive business performance.

Working closely with senior stakeholders, you will contribute to strategic projects, business cases, due diligence activities and process improvement initiatives while gaining valuable exposure to business operations across the broader HCM network.

As a key member of the team, your responsibilities will include:

• Supporting business improvement and project initiatives through coordination, reporting and administration activities.
• Assisting with strategic projects, business cases and due diligence activities for senior leadership.
• Conducting market intelligence, competitor research and fact-finding investigations to support informed business decision‑making.
• Gathering business requirements and translating operational needs into practical system and process solutions.
• Supporting Salesforce Customer Relationship Management (CRM) and business system improvement projects through analysis, process design and stakeholder engagement.
• Assisting in the design of business processes, evaluation frameworks, criteria weighting models and continuous improvement initiatives.
• Preparing reports, presentations and project documentation to support business objectives and project outcomes.
• Coordinating project activities to ensure milestones, deadlines and deliverables are achieved.
• Supporting both local and global initiatives, including projects originating from HCM Head Office and other international stakeholders.
• Assisting with business proposals, partnership assessments and potential joint venture opportunities.

To be successful you will need:

• Previous experience in project coordination, business analysis, business improvement, product management or a similar professional role.
• Proven ability to coordinate cross‑functional projects and initiatives, ensuring activities are delivered on time, within cope, and aligned to business objectives.
• Strong analytical and problem‑solving capabilities, with the ability to independently research complex topics and provide practical recommendations.
• Experience managing or coordinating business systems, platforms, and tools including CRM systems (Salesforce experience preferred).
• Skilled in gathering, documenting and translating business requirements into actionable project plans, process improvement and system enhancements.
• Ability to collaborate effectively with stakeholders across multiple functions to drive alignment, resolve issues, and support successful outcomes.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Strong communication and stakeholder engagement skills, with confidence working across all levels of the business.
• High attention to detail and a proactive approach to continuous improvement.
• Mining industry knowledge will be advantageous, and OEM experience, particularly within organisations within the mining industry, will be highly desirable.
• A commercially minded approach and a genuine interest in research, strategic initiatives and business improvement.

Hitachi Benefits - What's in it for you?

• Rewarding Salary Package: Competitive hourly rate + company short term incentive bonus structures!
• Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
• Career: Permanent full‑time role with a globally recognised OEM, providing stability and long‑term career growth
• Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
• Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
• Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
• Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
• Learning & Development: OEM‑led training, continuous upskilling, and genuine opportunities for career progression within the business

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.