Strategic Project Support Specialist

Transport for NSW; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Transport for NSW is seeking an organised and proactive Administrative and Project Support Officer to help plan and coordinate across initiatives, ensuring schedules, milestones and governance are kept on track.

You will collate data, prepare reports, manage records with attention to privacy, and build effective relationships across teams, stakeholders and vendors to deliver consistent, high-quality outcomes. Flexible work options may be available.

Qualifications

• Foundational project support experience, including scheduling, meeting coordination, action and issue tracking, and preparation of reports or project packs.
• Confidence using Excel for tasks such as lookups, pivot tables and charts, along with simple reporting tools to organise and present information.
• Strong written and verbal communication skills, with the ability to turn complex or technical information into clear summaries for different audiences.
• A collaborative and customer-focused approach, with the ability to build effective working relationships across teams and stakeholder groups.
• Excellent organisation and attention to detail when balancing competing priorities and deadlines.
• Understanding of records management, privacy and compliance requirements, including document standards, version control and secure information handling.
• Practical problem-solving skills and a proactive approach to identifying risks, resolving issues and improving ways of working.
• Essential requirement: Tertiary qualifications in a relevant discipline, or equivalent experience.

Responsibilities

• Provide reliable administrative and coordination support across product and initiative activities.
• Assist with planning schedules, milestones and priorities, while tracking progress against agreed time, cost and resource requirements.
• Collate data, analysis and information to support planning, status reporting and informed decision-making.
• Prepare clear reports, presentation materials, meeting papers, minutes and action updates.
• Maintain accurate records and document repositories, including version control and archiving, in line with governance requirements.
• Coordinate stakeholder meetings and follow-up activities to keep actions progressing.
• Identify and record risks, issues and dependencies, contributing to practical mitigation and escalation where required.
• Suggest improvements to support processes, tools and templates to strengthen consistency and efficiency.

Skills

Project coordination

Excel

Communication

Records management

Stakeholder collaboration

Prioritisation

Education

Tertiary qualifications or equivalent experience

Job description

Transport for NSW is seeking an organised and proactive Administrative and Project Support Officer to help plan and coordinate across initiatives, ensuring schedules, milestones and governance are kept on track.

You will collate data, prepare reports, manage records with attention to privacy, and build effective relationships across teams, stakeholders and vendors to deliver consistent, high-quality outcomes. Flexible work options may be available.