Strategic Manager, Consumer & Stakeholder Engagement

Department of Transport and Planning; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

The Department of Transport and Planning in Melbourne is seeking a Manager Stakeholder and Consumer Engagement on a fixed term basis until 30 June 2027. The role focuses on advocating for domestic building consumers in Victoria by providing independent advice to government and by shaping engagement and communications strategies to inform improvements to the building system.

You will oversee the Consumer Reference Group, research and reporting, and build relationships with consumers and

Qualifications

• Tertiary qualifications and/or extensive experience in stakeholder engagement or public policy.
• Clear written and verbal communication for non-technical audiences.
• Experience briefing Ministers or working in regulatory environments desirable.

Responsibilities

• Lead engagement and communication strategies for consumers and stakeholders.
• Oversee Consumer Reference Group, research and reporting.
• Provide high-quality advice to influence outcomes in the building regulatory system.
• Support public engagement activities and foster a collaborative team culture.

Skills

Stakeholder engagement

Communication

Negotiation

Strategic thinking

Team leadership

Education

Tertiary qualifications or extensive experience in stakeholder engagement or public policy

Job description

The Department of Transport and Planning in Melbourne is seeking a Manager Stakeholder and Consumer Engagement on a fixed term basis until 30 June 2027. The role focuses on advocating for domestic building consumers in Victoria by providing independent advice to government and by shaping engagement and communications strategies to inform improvements to the building system.

You will oversee the Consumer Reference Group, research and reporting, and build relationships with consumers and