Strategic Logistics Account Manager

Dhl; Sydney; On-site; Confidential; Full time

Benefits offered by this job

World class training

Annual bonuses

Staff engagement

Employee of the month

Staff discounts

Job summary

DHL Supply Chain Australia is seeking an Account Manager to join our growth-driven team in Sydney or Melbourne. You will act as the glue between operations, customers and the wider business, managing daily logistics challenges and driving profitable account growth with strong leadership and problem-solving skills.

In this role you will develop account strategies, lead continuous improvement, negotiate partner agreements, and support contract renewals while upholding high standards of service and

Qualifications

• A proven track record of performance in a logistics, 3PL or 4PL environment.
• Experience in Account Management ideally within the Technology, Lifesciences & Healthcare and Transport sector.
• Intermediate to Advanced MS Office skills (Excel, PWP) and exposure to a warehouse management system.

Responsibilities

• Partner with our leading customers to develop and grow their business
• Initiating Continuous Improvements for the customer to achieve that competitive edge
• Understanding what our customer needs and expects from us and working with them for their success
• Ensure profitable growth and managing the P&L
• Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services
• Drive employee engagement initiatives through your ability to lead
• Manage account strategy including contract renewals

Skills

Account Management

Customer Relationship

P&L Management

Negotiation

MS Office

Logistics

Tools

Warehouse Management System

Excel

Job description

DHL Supply Chain Australia is seeking an Account Manager to join our growth-driven team in Sydney or Melbourne. You will act as the glue between operations, customers and the wider business, managing daily logistics challenges and driving profitable account growth with strong leadership and problem-solving skills.

In this role you will develop account strategies, lead continuous improvement, negotiate partner agreements, and support contract renewals while upholding high standards of service and