Strategic Key Account Manager: Equipment Rentals

United Rentals; New South Wales; On-site; AUD 120,000 - 190,000; Full time

Benefits offered by this job

Income protection insurance

Employee resource groups

Work-life balance perks

Career development support

Health & wellbeing programs

Job summary

United Rentals, the world’s largest equipment rental company, is seeking a strategic Key Account Manager in Australia to grow and strengthen major customer relationships. You will develop account plans, secure new project opportunities, and lead commercial negotiations across a full portfolio of equipment and solutions.

You will build trusted relationships with senior stakeholders, deliver revenue growth, and ensure safety and service outcomes while collaborating with operations, logistics, and

Qualifications

• 5+ years in key account management, strategic sales or a related B2B role.
• Proven success managing large customer accounts and delivering revenue growth.
• Strong commercial acumen with experience negotiating contracts and long-term agreements.
• Excellent relationship-building and influencing skills across all levels.

Responsibilities

• Develop strategic account plans for key customers and major projects.
• Build trusted relationships with operational, procurement, and executive stakeholders.
• Grow revenue, profitability, and share of wallet across assigned accounts.
• Identify and secure new project opportunities, contract extensions, and long-term agreements.
• Lead commercial negotiations, tenders, pricing reviews, and contract renewals.
• Conduct regular business reviews and present performance, safety, and service outcomes.
• Collaborate with operations, logistics, branch teams, and specialist divisions to ensure seamless customer delivery.
• Monitor market trends, competitor activity, and emerging customer opportunities.
• Maintain accurate account plans, forecasts, pipeline activity, and CRM records.
• Champion safety leadership and promote safe equipment and operational practices.

Skills

Strategic sales

Key account management

Relationship building

Contract negotiation

Forecasting

Opportunity management

CRM software

Stakeholder engagement

Tools

CRM systems

Job description

United Rentals, the world’s largest equipment rental company, is seeking a strategic Key Account Manager in Australia to grow and strengthen major customer relationships. You will develop account plans, secure new project opportunities, and lead commercial negotiations across a full portfolio of equipment and solutions.

You will build trusted relationships with senior stakeholders, deliver revenue growth, and ensure safety and service outcomes while collaborating with operations, logistics, and