Strategic Internal Communications Leader

Department: Change And Transformation

Sydney

On-site

AUD 154,000 - 178,000

Full time

47 hours ago
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Job summary

The Department of Customer Service (DCS) is seeking an experienced Manager, Internal Communications to lead a team of communications professionals and provide strategic communications advice to senior executives, including the Secretary, Chief People Officer and senior executive teams. The role focuses on employee engagement, culture, and translating complex organisational priorities into clear messages.

You will drive enterprise-wide employee communications and engagement initiatives,

Qualifications

  • Extensive experience providing communications advice to senior executives.
  • Strong leadership and people management capability.
  • Proven ability to influence stakeholders and negotiate.
  • Excellent written and verbal communication skills.
  • Ability to translate complex information into clear messages.

Responsibilities

  • Lead a team of communications professionals and provide strategic communications advice to senior executives.
  • Develop enterprise-wide employee communications and engagement initiatives.
  • Collaborate with senior leaders and stakeholders to shape communication approaches for complex priorities.
  • Ensure staff receive clear, timely and meaningful information.
  • Develop reporting, dashboards and evaluation frameworks to measure communication effectiveness.

Skills

Communications leadership
Stakeholder engagement
Strategic thinking
Excellent writing
Team leadership

Job description

The Department of Customer Service (DCS) is seeking an experienced Manager, Internal Communications to lead a team of communications professionals and provide strategic communications advice to senior executives, including the Secretary, Chief People Officer and senior executive teams. The role focuses on employee engagement, culture, and translating complex organisational priorities into clear messages.

You will drive enterprise-wide employee communications and engagement initiatives,

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