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News Corp Australia is seeking a Manager, Internal Communications for the Department of Customer Service in Sydney. The role leads a team of communications professionals and delivers enterprise-wide employee communications to support strategic objectives.
You will work with senior leaders and stakeholders to shape approaches, ensure timely, clear information, and drive continuous improvement in employee engagement.
Grade: Clerk 11/12 - $154,231 – $178,369 + superannuation and leave loading
Location: McKell, Sydney
Term: Temp 6 months with possibility of extension
Applications Close: 10:00am Thursday 12th November 2026
The Department of Customer Service (DCS) is committed to high quality customer service delivery, effective and efficient regulation, and innovative digital enablement of government. Within Brand, Digital and Communications, the Internal Communications team plays a critical role in connecting employees with organisational priorities, strategic change and people initiatives.
We are seeking an experienced Manager, Internal Communications to lead a team of communications professionals and provide strategic communications advice to senior executives, including the Secretary, Chief People Officer and senior executive teams. The role is pivotal in delivering employee engagement and communications strategies to strengthen culture, build understanding and support organisational performance.
About the Role
As Manager, Internal Communications, you will lead the development and delivery of enterprise-wide employee communications and engagement initiatives to support DCS's strategic objectives.
Working closely with senior leaders and stakeholders across the department, you will provide trusted advice, shape communication approaches for complex organisational priorities and ensure staff receive clear, timely and meaningful information. You will also lead a team of communications specialists, champion best practice internal communications and use data, insights and emerging trends to continuously improve communication effectiveness and employee engagement outcomes.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or .
We are a diverse and inclusive workplace. We welcome applications from all backgrounds, cultures and experiences, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community, people of all ages and people living with disability.
We are committed to fostering an inclusive, equitable, and respectful workplace where everyone can be limitless. We welcome applications from all backgrounds and do not discriminate on the basis of race, gender, disability, age, sexual orientation, religion, or any other protected characteristic. In line with UK employment law and our global DEIB values, we actively promote fair treatment and equal access to opportunities for all.