Strategic Housing Operations Leader – Sydney District

NSW Department of Communities and Justice; Sydney; On-site; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Flexible work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

Department of Communities and Justice in Sydney District is seeking a Housing Operations Manager to lead strategic and operational housing services across Sydney's diverse communities. The role covers Waterloo, Redfern or Strawberry Hills office locations, with temporary full-time employment up to 2 years.

You will provide leadership to frontline teams, drive performance, manage resources and partner with stakeholders to reduce homelessness and improve client outcomes within Homes NSW.

Qualifications

• Be an engaging and influential leader with a proven ability to lead large, diverse and customer-focused teams.
• Demonstrate strong operational management experience within a complex service delivery environment.
• Be committed to developing staff capability and fostering inclusion.

Responsibilities

• Lead, manage and develop frontline housing teams to deliver high-quality, customer-focused services.
• Drive operational performance across a geographically dispersed and diverse district.
• Lead and implement change initiatives, service improvements and strategic projects that enhance client outcomes and business performance.
• Manage resources, budgets, workforce planning and operational priorities to achieve organisational objectives.
• Build and maintain productive relationships with community partners, local stakeholders, government agencies and senior leaders.
• Provide expert advice and support to Directors and senior management on operational performance, risks, opportunities and emerging issues
• Foster a positive workplace culture focused on accountability, inclusion, collaboration and continuous improvement.

Job description

Department of Communities and Justice in Sydney District is seeking a Housing Operations Manager to lead strategic and operational housing services across Sydney's diverse communities. The role covers Waterloo, Redfern or Strawberry Hills office locations, with temporary full-time employment up to 2 years.

You will provide leadership to frontline teams, drive performance, manage resources and partner with stakeholders to reduce homelessness and improve client outcomes within Homes NSW.