Strategic Fire Safety Account Manager

Australian Essential Services Group; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Training and professional development

Modern office near shops and trains

Competitive salary package

Job summary

Australian Essential Services Group (AESG) seeks a client-relations professional to cement our reputation as a trusted fire safety specialist in Melbourne. You will build and maintain relationships with clients, assist with pricing for services, and ensure new clients are correctly added to our automated systems.

You will work closely with the service team to resolve queries, promote our ESM auditing expertise, and explain our services to property managers and employees to support safer

Qualifications

• Excellent interpersonal skills and ability to build client relationships.
• High attention to quality and accuracy.
• Ability to guide clients to understand fire safety requirements.
• Willingness to undergo training in essential safety measures.
• Ability to communicate complex safety concepts to clients and property managers.

Responsibilities

• Building and maintaining relationships with current and new clients, making AESG their go-to provider.
• Interpreting clients' requirements and preparing quotes for services.
• Responding to client emails and calls.
• Promoting AESG's expertise in ESM auditing and a range of other services.
• Explaining our services and the broader industry to clients' employees and property managers so they are equipped to manage their portfolios.

Skills

Interpersonal skills

Quality and accuracy

Client relationship management

Communication skills

Fire safety knowledge

Job description

Australian Essential Services Group (AESG) seeks a client-relations professional to cement our reputation as a trusted fire safety specialist in Melbourne. You will build and maintain relationships with clients, assist with pricing for services, and ensure new clients are correctly added to our automated systems.

You will work closely with the service team to resolve queries, promote our ESM auditing expertise, and explain our services to property managers and employees to support safer