Strategic Donor Data & Reporting Lead

GBMC HealthCare; Adelaide; On-site; AUD 104,000 - 177,000; Full time

Job summary

GBMC HealthCare is seeking a Development Operations and Financial Reporting Manager to oversee donor data analytics, daily gift processing, and complex fundraising reporting. You will manage Blackbaud Raiser's Edge NXT systems, Classy imports, and endowment fund tracking while collaborating with the Finance Department for month-end reporting.

The role requires a Bachelor’s degree and 3–5 years in donor stewardship with strong analytical and communication skills.

Qualifications

• Bachelor’s Degree required, preferably in business, marketing, or healthcare management.
• 3-5 years of experience in donor stewardship, data analysis and processing, fundraising operations, or a related development role, preferably a healthcare development setting.
• Accounting background preferred.
• Strategic thinking and project management expertise to oversee and execute donor stewardship initiatives with analytical support.
• Advanced proficiency in the full suite of Microsoft Office software.
• Strong proficiency in Blackbaud’s Raiser’s Edge, Blackbaud NXT (cloud-based), Classy, Research Point, and Omatic.
• Strong understanding of fund accounting and IRS regulations related to charitable giving.
• Experience in high-level reporting and data analysis to support foundation initiatives.
• Impeccable attention to detail and organizational skills.
• Outstanding oral and written communication.
• Personable, comfortable dealing with donors, hospital leadership, and philanthropy team.
• Knowledge and appreciation for the importance of donor recognition at all gifting levels.

Responsibilities

• Manage daily gift processing and financial reconciliation within the donor database, ensuring accuracy and preparation of daily financial deposits and daily financial batches.
• Manage and maintain online donations received through Classy using ImportOmatic.
• Successfully complete manual or electronic download of financial contributions and donor information.
• Troubleshoot and resolve any issues.
• Manage donor analytics and reporting, providing insights on donor trends, giving patterns, and fundraising performance.
• Lead the analysis of donor data to identify trends, inform strategies, and enhance fundraising performance.
• Provide customized reports and data to support development initiatives.
• Provide donor rating reports to directors to assist in prospect strategy and fundraising initiatives.
• Communicate daily gift activity to Foundation staff; prepare periodic annual gift program and Founder’s Club and Virginia Sherwood Council progress reports.
• Help Director of Annual Gifts analyze mailings; prepare annual gifting lists for all gift levels; prepare lists for installation of donors into the Joseph S. Keelty and 1965 cumulative gifting societies.
• Prepare month-end reports so that GBMC Finance can create journal entries to report all philanthropic giving and related fund activity.
• Submit financial reconciliation report, provide HealthCare Dollars raised report, and update dashboards.
• Oversee documentation and tracking of all temporary restricted and permanent endowment funds.
• Produce reports and reminders for all pledges to capital campaigns, annual, major and principal gifts.
• Manage credit card transactions using SwipeSimple, ensuring accuracy and secure payment handling.
• Maintain and disseminate donor-related information, including obituaries and updates, to the team.
• Review the database for duplicate records, incomplete information, inconsistent coding, and data-quality issues; implement corrections.
• Manage user access, security roles, system settings, and other administrative functions within Raiser’s Edge NXT.
• Serve as primary contact with Blackbaud support, troubleshooting system issues and coordinating resolution.
• Develop and maintain procedures, data dictionaries, report definitions, gift-processing protocols, and system documentation.
• Provide Raiser’s Edge NXT guidance and training to Foundation staff and promote data-standards.

Skills

Donor analytics

Project management

Microsoft Office

Blackbaud Raiser’s Edge NXT

Classy

Research Point

Omatic

Fund accounting

Donor relations

Communication

Education

Bachelor’s Degree

Tools

Blackbaud Raiser's Edge NXT

Blackbaud NXT (cloud-based)

Classy

Research Point

Omatic

Job description

GBMC HealthCare is seeking a Development Operations and Financial Reporting Manager to oversee donor data analytics, daily gift processing, and complex fundraising reporting. You will manage Blackbaud Raiser's Edge NXT systems, Classy imports, and endowment fund tracking while collaborating with the Finance Department for month-end reporting.

The role requires a Bachelor’s degree and 3–5 years in donor stewardship with strong analytical and communication skills.