Strategic Communications Lead for Small Business

NSW Department of Customer Service; Parramatta; Hybrid; AUD 120,000 - 147,000; Full time

Job summary

NSW Department of Customer Service – Parramatta NSW is seeking a Senior Communications Advisor for the NSW Small Business Commission. The role is hybrid and available across multiple locations, including Sydney, Parramatta and regional NSW, with ongoing tenure.

You will design and implement strategic communications, engage stakeholders across government and industry, and lead media and multi-channel campaigns to support small business initiatives.

Qualifications

• Experienced communications advisor who can develop, coordinate and implement communications activities across the organisation.
• Experience engaging with stakeholders in government and industry, including engagement and consultation programs.
• Ability to think creatively, engage diverse stakeholders and communicate effectively.
• Strategic thinker who identifies opportunities and effective approaches to problems.
• Foundational understanding of the contribution of small business to the community and its challenges.
• Focus on delivery and managing projects with high attention to detail.

Responsibilities

• Design and implement integrated and strategic communication strategies to support delivery of key project initiatives.
• Collaborate with internal business units to provide communications advice and solutions for strategic decisions and project objectives.
• Develop presentations and speeches to raise awareness and keep stakeholders informed.
• Develop and maintain strong relationships with business units and senior executives to support communications delivery.
• Develop and implement communication material for stakeholders with multi-channel strategies.
• Lead communication plans by liaising with media, social media and customer marketing functions for major projects.
• Design targeted communication strategies for diverse audiences.
• Translate complex information into clear concepts to meet stakeholder needs under tight timeframes.
• Develop communication strategies amidst competing priorities and diverse stakeholder views to improve experience and perception of the Organisation.

Skills

Stakeholder engagement

Strategic communications

Public sector communications

Speech writing

Job description

NSW Department of Customer Service – Parramatta NSW is seeking a Senior Communications Advisor for the NSW Small Business Commission. The role is hybrid and available across multiple locations, including Sydney, Parramatta and regional NSW, with ongoing tenure.

You will design and implement strategic communications, engage stakeholders across government and industry, and lead media and multi-channel campaigns to support small business initiatives.