Strategic CMS & Resolve Lead - App Services

Attorney Generals Department; Adelaide; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

Attorney Generals Department in Adelaide is seeking an Application Services Officer to lead the configuration, development and integration of AGD’s critical business applications, including the Resolve CMS. You will provide SME guidance on workflows, reporting and integrations while collaborating with stakeholders across the agency.

The role emphasises system performance, compliance with legislative requirements and engagement with suppliers to support ongoing maintenance and upgrades.

Qualifications

• Experience leading configuration, development, and integration of business applications.
• Ability to analyse requirements and provide expert technical advice to stakeholders.
• Experience in vendor engagement and driving large-scale system improvements.

Responsibilities

• Lead configuration, development and integration of AGD's business applications.
• Provide second/third-level support and SME guidance for Resolve CMS.
• Consult with stakeholders to analyse requirements and translate into technical solutions.
• Oversee vendor engagement and ensure delivery of ICT system enhancements.

Skills

CMS expertise (Resolve)

Workflow configuration

Scripting

Reporting

System integrations

Stakeholder engagement

Tools

Resolve CMS

Job description

Attorney Generals Department in Adelaide is seeking an Application Services Officer to lead the configuration, development and integration of AGD’s critical business applications, including the Resolve CMS. You will provide SME guidance on workflows, reporting and integrations while collaborating with stakeholders across the agency.

The role emphasises system performance, compliance with legislative requirements and engagement with suppliers to support ongoing maintenance and upgrades.