Strategic Business Analyst — CRM & Member Engagement

HBF Health Limited; Western Australia; Híbrido; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

HBF Health Limited in Perth, WA is seeking seasoned Business Analysts for multiple 12-month and permanent roles within our Business Analysis Chapter, supporting growth across Member Engagement and Customer Relationship Management.

You will collaborate with Product Owners and cross-functional teams to capture requirements, manage backlogs, and deliver quality BA artefacts that drive member engagement platforms and sales performance.

Formación

• Seasoned Business Analyst with experience in Agile delivery teams.
• Proficient in capturing requirements as user stories with acceptance criteria.
• Ability to map current and future-state processes and identify improvement opportunities.

Responsabilidades

• Engage with business stakeholders to understand pain points and future goals.
• Capture requirements as user stories and acceptance criteria while refining backlog.
• Collaborate with Product Owners and technical teams to design solutions and analyze defects.
• Map current and future-state processes to support solution design and delivery.
• Facilitate estimation and prioritisation within Agile ways of working.

Conocimientos

Agile delivery

User stories

Backlog management

Stakeholder engagement

Herramientas

Jira

Confluence

Descripción del empleo

HBF Health Limited in Perth, WA is seeking seasoned Business Analysts for multiple 12-month and permanent roles within our Business Analysis Chapter, supporting growth across Member Engagement and Customer Relationship Management.

You will collaborate with Product Owners and cross-functional teams to capture requirements, manage backlogs, and deliver quality BA artefacts that drive member engagement platforms and sales performance.