Strategic Atlassian Solutions Architect for FSI Compliance

ServiceRocket; Western Australia; On-site; AUD 110,000 - 140,000; Full time

Job summary

ServiceRocket in Australia seeks an experienced Solutions Architect specializing in financial services. You will build trusted relationships with stakeholders, design Atlassian solutions that meet regulatory requirements, and lead innovative service management initiatives.

The successful candidate will have over 8 years of technical consulting experience and a robust understanding of industry regulations. We offer an inclusive environment, and expect expertise in Jira Service Management and related frameworks.

Qualifications

• 8+ years in technical consulting or solutions architecture.
• Experience in guiding customers through technology and process change.
• Familiarity with regulatory frameworks: APRA CPS 230/234, ASIC obligations.

Responsibilities

• Build trusted relationships with technical and executive stakeholders.
• Define system architecture for enterprise-scale JSM implementations.
• Lead strategic roadmap conversations connecting business objectives.

Skills

Relationship Building

Strategic Thinking

Communication & Storytelling

Architectural Expertise

Governance & Compliance Awareness

ITSM Maturity

Co-delivery Collaboration

Education

Relevant certifications in ITIL Expert, SAFe, or DevOps

Multiple Atlassian Certifications (ACP, Atlassian Certified Master)

Tools

Jira Service Management

Cloud Migration – Atlassian Cloud

Job description

ServiceRocket in Australia seeks an experienced Solutions Architect specializing in financial services. You will build trusted relationships with stakeholders, design Atlassian solutions that meet regulatory requirements, and lead innovative service management initiatives.

The successful candidate will have over 8 years of technical consulting experience and a robust understanding of industry regulations. We offer an inclusive environment, and expect expertise in Jira Service Management and related frameworks.