Strategic Analytics & Change Specialist

Telstra

Melbourne

Remote

AUD 110,000 - 150,000

Full time

2 days ago

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Benefits offered by this job

Flexible working

Gender Affimnation Leave

Pay for performance

Parental Leave

Unlimited learning

Global presence

Telstra product discounts

Job summary

Telstra is seeking a Business Specialist to provide business insights through analysing, forecasting, reporting and monitoring critical information to support strategic objectives. You will connect operational users with technology delivery teams across requirements, testing, release, training and post-implementation support.

The role spans geospatial and field services platforms with strong emphasis on data-driven decision making and continuous improvement.

Qualifications

Bachelor degree in Information Systems, IT or related discipline.
Gathering and analysing business requirements and turning operational needs into system change requests.
Pre-release testing and quality assurance, including checking application behaviour against business requirements.
Managing releases and communicating changes for code, configuration, reference data and patch releases.
Coordinating application licences and user access.
Desirable: product ownership or business analysis certification (PSPO/CSPO/IIBA).
Desirable: ITIL Foundation.

Responsibilities

Own backlog input, coordinate feature teams, pilots and phased rollout.
Oversee software development lifecycle and release management.
Coordinate IT change, outages and incident communications.
Drive business readiness and organisational change management.
Support continuous improvement through governance and operational decision forums.
Produce training and support materials for field users.
Present system changes to operational leadership and business forums.