Strategic Account Manager – Industrial Solutions & Growth

Swagelok Australia & New Zealand; Gladstone Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company superannuation

Work tools provided

Job summary

Swagelok Australia & New Zealand in Gladstone, QLD is seeking an Account Manager to drive growth and manage a portfolio of key customers. You will lead discovery, qualify high-value opportunities, and present technical solutions that deliver measurable value.

This role emphasizes building strong customer relationships, collaborating with engineering and service teams, and growing new business within a globally respected brand. Based in Gladstone with market-competitive compensation.

Qualifications

• Proven ability to develop and maintain strong customer relationships.
• Strong communication, negotiation and presentation skills.
• Ability to collaborate with cross-functional teams and manage multiple stakeholders.

Responsibilities

• Develop and maintain strategic account plans for key customers.
• Lead discovery, qualify opportunities, and present technical solutions.
• Collaborate with engineering, service and commercial teams to deliver integrated solutions.
• Plan, execute, and report on customer interactions via CRM.
• Support onboarding and build long-term buying behaviour with customers.

Skills

Relationship building

Negotiation

Presentation skills

Cross-functional collaboration

Technical concepts communication

Proactive mindset

Education

Engineering degree or trade qualification

Tools

CRM

Sales Dashboard

Job description

Swagelok Australia & New Zealand in Gladstone, QLD is seeking an Account Manager to drive growth and manage a portfolio of key customers. You will lead discovery, qualify high-value opportunities, and present technical solutions that deliver measurable value.

This role emphasizes building strong customer relationships, collaborating with engineering and service teams, and growing new business within a globally respected brand. Based in Gladstone with market-competitive compensation.