Strategic Account Manager, Building Solutions & Services

Alloy Enterprises; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Car allowance

Attractive incentive program

Competitive salary + superannuation

Career development opportunities

Industry-leading training

Job summary

Johnson Controls in Sydney and NSW is seeking an Account Manager to grow a portfolio of existing customers and identify new opportunities across building services including BMS, HVAC, fire and security. You will build trusted relationships, drive recurring service revenue, and collaborate with internal teams to deliver tailored solutions, with a focus on long-term value.

This role offers a hybrid of field and office work, with strong earning potential and clear career progression within a global

Qualifications

• Proven experience in Account Management, Business Development, Sales, or Customer Relationship Management.
• Strong knowledge of Building Management Systems (BMS), HVAC, Fire, Security, Building Services, or related industries.
• Track record of achieving sales targets and growing customer accounts.
• Excellent communication, presentation, and negotiation skills.
• Strong commercial acumen with ability to identify growth opportunities.
• Consultative and solutions-focused approach to customer engagement.

Responsibilities

• Manage and develop strategic relationships across an assigned customer portfolio.
• Act as the primary point of contact for customers, ensuring high level of service and satisfaction.
• Conduct regular account reviews to identify opportunities for renewal and growth.
• Develop understanding of customer operations and future requirements.
• Identify, qualify, and pursue new business opportunities within existing and prospective accounts.
• Drive growth in recurring service agreements and project-based opportunities.
• Develop and implement account plans to achieve revenue and profitability targets.
• Collaborate with internal teams to deliver comprehensive solutions that meet customer needs.
• Engage customers via consultative sales to identify challenges and value-driven solutions.
• Prepare proposals, quotations, and presentations aligned to customer requirements.
• Support contract negotiations and successful commercial outcomes.
• Collaborate with service technicians, operations teams, and project managers to deliver commitments.
• Maintain regular communication with customers regarding performance and improvements.
• Build industry network across facilities management, property, healthcare, education, and commercial sectors.
• Monitor market trends to identify opportunities.

Skills

Account Management

Business Development

Sales

Customer Relationship Management

Negotiation

Job description

Johnson Controls in Sydney and NSW is seeking an Account Manager to grow a portfolio of existing customers and identify new opportunities across building services including BMS, HVAC, fire and security. You will build trusted relationships, drive recurring service revenue, and collaborate with internal teams to deliver tailored solutions, with a focus on long-term value.

This role offers a hybrid of field and office work, with strong earning potential and clear career progression within a global