Strategic Account Manager

Legal Ready Pty; Australia; Remote; AUD 90,000 - 140,000; Full time

Job summary

Legal Ready Pty is seeking a Strategic Account Manager to drive new business, manage enterprise relationships and expand our AI-enabled legal tech across Australia.

This hands-on remote role blends SaaS sales, strategic account management and customer growth with law firms, government legal teams and other enterprise clients.

You will lead product demonstrations, proposals and negotiations from first contact to close, developing account plans and a strong sales pipeline.

Qualifications

• Proven experience in sales, business development or account management.
• Demonstrated ability to develop opportunities, manage sales cycles and close deals.
• Strong relationship-building and communication skills.
• Confidence presenting and demonstrating software to customers.
• Ability to work independently, manage competing priorities and deliver results.
• An interest in technology, particularly AI and its practical applications.

Responsibilities

• Identify and win new business opportunities across the legal sector.
• Manage and grow relationships with existing enterprise customers.
• Lead product demonstrations, proposals, negotiations and sales processes.
• Identify opportunities to introduce new products and AI capabilities to existing customers.
• Develop account plans and maintain a strong sales pipeline.
• Work closely with our product and customer support teams to improve the customer experience.
• Represent Legal Ready at industry events and build relationships across the legal profession.

Skills

SaaS sales

Enterprise sales

Account management

Relationship building

Negotiation

Communication

AI familiarity

Tools

Salesforce

CRM

Job description

We're hiring a Strategic Account Manager at Legal Ready.

We're looking for someone who can develop new business, build strong relationships with enterprise customers and help law firms and government legal teams get more from our technology.

It's a great opportunity for someone with a background in SaaS sales or account management who wants to work in a growing legal technology company, particularly as we expand our AI capabilities.

Experience in the legal sector would be an advantage, but isn't essential.

Strategic Account Manager

Legal Ready | Full-time | Remote

About Legal Ready

Legal Ready is a fast-growing Australian legal technology company helping legal professionals work more efficiently through intelligent automation, AI and purpose-built software.

Our products are used by more than 1,100 law firms, barristers' chambers and government agencies across Australia, and we're continuing to expand internationally.

About the role

This is a hands-on commercial role combining new business development, strategic account management and customer growth.

You'll work with law firms, government legal teams and other enterprise customers, helping them get more value from our products while identifying opportunities to expand our customer base.

We're looking for someone who enjoys building relationships, understands how to sell technology and is comfortable taking ownership of opportunities from initial engagement through to closing.

Key responsibilities include:

• Identify and win new business opportunities across the legal sector.
• Manage and grow relationships with existing enterprise customers.
• Lead product demonstrations, proposals, negotiations and sales processes.
• Identify opportunities to introduce new products and AI capabilities to existing customers.
• Develop account plans and maintain a strong sales pipeline.
• Work closely with our product and customer support teams to improve the customer experience.
• Represent Legal Ready at industry events and build relationships across the legal profession.

About you

We're looking for someone who is commercially minded, proactive and confident working with professional clients.

You'll ideally bring:

• Proven experience in sales, business development or account management, preferably in SaaS or professional services.
• A demonstrated ability to develop opportunities, manage sales cycles and close deals.
• Strong relationship-building and communication skills.
• Confidence presenting and demonstrating software to customers.
• The ability to work independently, manage competing priorities and deliver results.
• An interest in technology, particularly AI and its practical applications.

Experience working with law firms, government legal teams or the broader legal sector would be highly regarded. A legal qualification or previous experience practising law would also be an advantage, but isn't essential.

Why join Legal Ready?

You'll be joining a growing technology company at a time when AI and automation are changing how legal work is delivered.

This is an opportunity to take ownership of meaningful customer relationships, contribute directly to business growth and work closely with the team developing the technology.

You'll have the opportunity to work across both established products and emerging AI capabilities, with plenty of scope to influence how we engage with and support our customers.