Strata Assistant: Admin Pro for Property Portfolios

Bright & Duggan Property Group; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid / Flexible working options

Employee wellness programs

Salary sacrifice options

Job summary

Bright & Duggan Group is seeking a highly organised Strata Assistant to support the day-to-day administration of strata portfolios in our Brisbane office. You will collaborate with the strata manager, committees, owners, tenants and contractors to maintain records, respond to queries and ensure smooth operations.

The role is office-based, administration intensive, with KPI-driven response times and potential after-hours meetings.

Qualifications

• Minimum of 2 years of administration experience.
• Proficient in Microsoft Office Suite (Word and Excel in particular).

Responsibilities

• Assist with administration of one or more portfolios, including maintenance requests and correspondence.
• Prepare committee and general meeting notices, minutes, and legislative documentation.
• Liaise with committee members, owners, real estate agents, solicitors, contractors and other relevant bodies.
• Provide proactive customer service to clients based on reported and observed issues.
• Attend meetings with strata managers as needed, including after hours.
• Respond to phone, email and written communications within KPI timeframes.
• Build and maintain relationships with clients and suppliers.

Skills

MS Office proficiency

Communication skills

Time management

Organisational skills

Team player

Attention to detail

Problem solving

Independent work

Education

High school diploma

Tools

Microsoft Office Suite (Word & Excel)

Job description

Bright & Duggan Group is seeking a highly organised Strata Assistant to support the day-to-day administration of strata portfolios in our Brisbane office. You will collaborate with the strata manager, committees, owners, tenants and contractors to maintain records, respond to queries and ensure smooth operations.

The role is office-based, administration intensive, with KPI-driven response times and potential after-hours meetings.