Storeperson / Forklift Operator / Customer Service

seek.com.au; Sunshine Coast Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

Friendly team environment

Market-leading brands

Career growth

Job summary

Rushmore Distributors is seeking an experienced Storeperson / Forklift Operator to join our M-Elec warehouse team in Warana, Queensland. Reporting to the Inventory Manager in Sydney, you will process and dispatch customer orders while keeping a safe, well-organised warehouse.

The role also supports the Customer Service team during peaks and leave periods, offering variety across warehousing, inventory and admin tasks.

Qualifications

• Minimum 3 years warehouse experience.
• Current Forklift Licence with counterbalance experience.
• Experience in customer service, order entry or internal sales is advantageous.
• Strong written and verbal communication skills.
• Basic to intermediate computer skills.

Responsibilities

• Pick, pack and dispatch customer orders accurately and efficiently.
• Receive, check and put away incoming stock, including occasional container unloading.
• Load and unload trucks, containers and delivery vehicles.
• Operate forklifts safely and efficiently.
• Replenish and consolidate warehouse pick locations.
• Process orders using our Warehouse Management System (WMS).
• Assist with cycle counts and inventory management activities.
• Provide occasional support with customer service and order processing activities.
• Maintain a clean, safe and organised warehouse.
• Follow all workplace health and safety procedures.

Skills

Customer service

Communication

Attention to detail

Organisational skills

Teamwork

Data entry

Tools

WMS

Job description

Rushmore Distributors is a leading importer and distributor operating a portfolio of successful businesses including Repelec, Gilbert Lodge, M-Elec, Ventilation Solutions, ToolHub and JetDryer.

Established in 2001, we employ over 180 people across Australia, New Zealand, and supply market-leading products to electrical, industrial, ventilation, commercial and trade customers nationwide.

Our people are critical to our success. We are committed to providing a positive, team-focused workplace that rewards effort, values initiative and offers opportunities for long-term career growth.

The Warana site is home to our M-Elec and Sevr brands, supplying innovative lighting products, EV charging solutions, charging cables and accessories to customers across Australia.

About the Role

We are currently seeking an experienced Storeperson / Forklift Operator, who has also handled Customer Service and data entry to join our M-Elec warehouse team based in Warana, Queensland.

Reporting to the Inventory Manager based in Sydney, you will play a key role in ensuring customer orders are accurately processed and dispatched while maintaining a safe and organised warehouse environment.

Working primarily within our M-Elec and Sevr distribution operation, this hands-on role supports the warehousing and distribution of lighting products, EV charging solutions, charging cables and accessories.

While the primary focus is warehouse operations, the successful applicant will also support our local Customer Service team with customer enquiries, order processing and general administration during periods of leave or increased workload. This role is ideal for someone who enjoys variety and is willing to assist across multiple functions when required.

Key Responsibilities

• Pick, pack and dispatch customer orders accurately and efficiently
• Receive, check and put away incoming stock, including occasional container unloading
• Load and unload trucks, containers and delivery vehicles
• Operate forklifts safely and efficiently
• Replenish and consolidate warehouse pick locations
• Process orders using our Warehouse Management System (WMS)
• Consign freight using transport management systems
• Assist with cycle counts and inventory management activities
• Fabricate and prepare custom LED strip lighting solutions to customer requirements
• Monitor and respond to team emails and phone enquiries as required
• Provide occasional support with customer service and order processing activities
• Assist in other warehouse functions as required
• Maintain a clean, safe and organised warehouse
• Follow all workplace health and safety procedures

About You

• Previous warehouse experience (3+ years preferred)
• Current Forklift Licence with counterbalance experience
• Previous customer service, order entry or internal sales experience will be highly regarded
• Strong written and verbal communication skills
• Confidence communicating professionally with customers and colleagues via phone and email
• Basic to intermediate computer skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Good organisational skills and ability to manage changing priorities
• Understanding of safe manual handling practices
• Physically fit and capable of safely undertaking manual handling tasks, including occasional container unloading
• A positive attitude and strong work ethic
• A commitment to delivering excellent customer service

What's on Offer?

• Competitive salary package
• Company profit sharing scheme
• Friendly and supportive team environment
• Work with market-leading brands
• Modern warehousing systems and processes
• Long-term career opportunities within a growing business
• Be part of a successful privately owned group with over 25 years of industry experience
• Opportunity to develop skills across warehousing, inventory and customer service functions