Store Zone Leader — Selling & Service Excellence

Nike; Australia; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Employee discount

Uniform provided twice per year

Access to special release product

Birthday leaves

Wellbeing program

Job summary

Nike Retail in NSW is seeking a Specialist – Selling & Service (3IC) to lead a small team and deliver a premium in-store experience. You will work with the Coach to achieve sales targets and coach your team to excellence.

We value 1–2 years of retail leadership, strong communication, and a customer-first mindset. Benefits include an employee discount, uniforms provided twice per year, access to launch products, birthday leave, and wellbeing programs.

Qualifications

• 1–2 years retail leadership experience with a focus on product and in-store selling and customer service.
• Strong written and verbal communication skills.

Responsibilities

• Lead your team to deliver a premium in-store experience.
• Coach your team with leadership, people development and feedback.
• Drive targets and KPIs by unlocking team potential.
• Inspire the team, foster a positive work culture.

Skills

Leadership

Customer service

Communication

Product knowledge

Computer proficiency

Sense of urgency

Job description

Nike Retail in NSW is seeking a Specialist – Selling & Service (3IC) to lead a small team and deliver a premium in-store experience. You will work with the Coach to achieve sales targets and coach your team to excellence.

We value 1–2 years of retail leadership, strong communication, and a customer-first mindset. Benefits include an employee discount, uniforms provided twice per year, access to launch products, birthday leave, and wellbeing programs.