Store & Warehouse Team Member – Front Of House

Ocam 4X4 Accessories; Sydney; On-site; AUD 34,000 - 43,000; Full time

Job summary

Ocam 4X4 Accessories in Sydney is seeking a Store Warehouse Team Member Front Of House for an ongoing temp role within a global logistics leader. You’ll be at the heart of operations, helping ensure deliveries stay on track and customers receive the service they expect.

Key tasks include coordinating missed deliveries, liaising with customers to set delivery times, resolving issues, and working with drivers and depot teams to keep the operation running smoothly.

Qualifications

• Excellent communication and customer service skills.
• Strong organisation and attention to detail.
• Ability to stay calm and solution-focused under pressure.
• Confident in dealing with customers and internal teams.
• Good computer and administrative skills.
• Experience in logistics, transport, warehousing or customer service is advantageous.

Responsibilities

• Coordinate and reschedule missed or delayed deliveries.
• Liaise with customers to arrange delivery times.
• Investigate delivery issues and find solutions.
• Work with drivers, depot teams and internal departments.
• Update delivery information and maintain records.
• Handle customer enquiries professionally and efficiently.

Skills

Communication skills

Customer service

Organisation

Calm under pressure

Computer skills

Logistics experience

Job description

What Store Warehouse Team Member Front Of Hous...

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Join a Global Logistics Leader in an ongoing temp role!

We’re looking for a motivated, customer-focused professional to join the depot team of a leading international logistics company.

Working at the heart of the operation, you’ll help ensure deliveries stay on track and customers receive the service they expect. You’ll be responsible for managing missed and delayed deliveries, coordinating rescheduled consignments, and liaising directly with customers to resolve delivery issues.

In this role, you’ll:

• Coordinate and reschedule missed or delayed deliveries
• Liaise with customers to arrange suitable delivery times
• Investigate delivery issues and find practical solutions
• Work closely with drivers, depot teams and internal departments
• Update delivery information and maintain accurate records
• Handle customer enquiries professionally and efficiently
• Help keep the depot operation running smoothly and on schedule

What we’re looking for:

• Excellent communication and customer service skills
• Strong organisation and attention to detail
• The ability to stay calm and solution-focused under pressure
• Confidence dealing with customers and internal teams
• Good computer and administrative skills
• Previous experience in logistics, transport, warehousing or customer service is advantageous

Why join us?

This is an opportunity to work within a fast-paced, international logistics environment where every day brings new challenges. You’ll play an important role in connecting customers, drivers and depot operations — making sure problems are resolved and deliveries get where they need to go.

If you’re organised, approachable and enjoy solving problems, we’d love to hear from you.