Store Team Member

Woolworths Group; Twelve Mile Creek; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Exclusive team discounts

24/7 access to workplace support apps

Progressive leave policy

Job summary

Woolworths Group in Twelve Mile Creek is seeking friendly Team Members to enhance customer experience in their stores. You'll be the face of Woolies, responsible for engaging with customers and ensuring smooth operations. Team Members perform various tasks including stocking shelves, assisting shoppers, and managing online orders.

Join a diverse and inclusive workplace that values teamwork and customer service, offering benefits like exclusive discounts and a competitive leave policy.

Qualifications

• Genuine interest in food and shopping.
• Enjoy communicating and interacting with customers.
• Flexible and adaptable to change.
• Team-oriented with respect for others.

Responsibilities

• Greet and assist customers to enhance their shopping experience.
• Ensure safety by following policies and reporting hazards.
• Keep shelves stocked and tidy for an efficient shopping journey.
• Shop for online customers and fulfill their orders.

Skills

Genuine interest in food & shopping

Strong communication skills

Flexibility and adaptability

Teamwork

Job description

We’re on the look out for friendly faces to join our team! Here at Woolies we work together to deliver a great shopping experience for the thousands of customers which come into our stores daily. Our team works in a supportive environment where they can be themselves. But wait, there’s more... attractive team benefits & perks with brands you’ll know and love!

About The Role

Our Team Members are the face of Woolies and bring to life everyday what we are famous for - our friendly service. Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh fruit & veg on display, to picking orders for our online customers and finally being the last friendly face our customers see as they leave our store with their shopping.

What You'll Do

• Greet, acknowledge, show care and thank our customers for shopping at Woolies
• Stick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazards
• Help our customers by answering their questions or taking them to products they are looking for throughout their shopping journey
• Ensuring our shelves are fully stocked and tidy to enable a fast and easy shopping journey
• Shopping for our online customers, ensuring that they receive what they need

What You'll Bring

The right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations with our own personal flair!

• You have a genuine interest in food & shopping
• You enjoy communicating and interacting with others
• You embrace being flexible and can easily adapt to change
• You love working as part of a team to achieve common goals
• You treat everyone with respect, care is important to you and part of how you show up every day

What You'll Experience

• Unlock a world of exclusive discounts – Team discounts across our range of Woolworths Group brands you know like Big W, Petstock & HealthyLife
• We’re talking about a workplace that celebrates and incentivises purpose-driven work!
• Workplace support which includes 24/7 access to the Sonder App that you and your family can tap into anywhere, anytime for a wealth of resources to prioritise and manage your well-being
• Take time off when you need it – A progressive and competitive leave policy that gives you more space for what matters to you

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.