Store Team Member

Woolworths Group; Talofa; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Brand discounts across Woolworths 品牌

Job summary

Woolworths Group is seeking Team Members to be the friendly face in our stores, delivering great service to thousands of customers daily. You will work throughout the store, stocking shelves, displaying fresh produce, and assisting online order pickups, ending each customer interaction with a warm goodbye.

We value a genuine interest in food and shopping, strong communication, teamwork, and adaptability. Enjoy a supportive environment with attractive perks, flexible leave, and discounts across

Qualifications

• Experience delivering friendly customer service.
• Clear and helpful communication with customers.
• Flexibility and adaptability to changing store needs.
• Ability to work effectively as part of a team.
• Respectful, caring attitude in daily interactions.

Responsibilities

• Greet and acknowledge customers and help them find products.
• Follow store policies to ensure safety for customers and colleagues.
• Answer questions or guide customers to products throughout their shopping journey.
• Keep shelves stocked and tidy to enable a fast, easy shopping experience.
• Assist online orders and ensure customers receive what they need.

Skills

Customer service

Communication

Teamwork

Flexibility

Respect & empathy

Job description

We’re on the look out for friendly faces to join our team!

Here at Woolies we work together to deliver a great shopping experience for the thousands of customers which come into our stores daily

Our team work in a supportive environment where they can be themselves

But wait, there’s more……attractive team benefits & perks with brands you’ll know and love!

About The Role

Our Team Members are the face of Woolies and bring to life everyday what we are famous for - our friendly service.

Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh Fruit & Veg on display, to picking orders for our Online Customers and finally being the last friendly face our customers see as they leave our store with their shopping.

What You'll Do

• Greet, acknowledge, show care and thank our customers for shopping at Woolies
• Stick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazards
• Help our customers by answering their questions or taking them to products they are looking for throughout their shopping journey
• Ensuring our shelves are fully stocked and tidy to enable a fast and easy shopping journey
• Shopping for our online customers, ensuring that they receive what they need

What You'll Bring

The right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations with our own personal flair!

• You have a genuine interest in food & shopping
• You enjoy communicating and interacting with others
• You embrace being flexible and can easily adapt to change
• You love working as part of a team to achieve common goals
• You treat everyone with respect, care is important to you and part of how you show up every day

What You'll Experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Unlock a world of exclusive discounts - Team discounts across our range of Woolworths Group brands you know like Big W, Petstock & HealthyLife
• We’re talking about a workplace that celebrates and incentivises purpose-driven work!
• Workplace support which includes 24/7 access to the Sonder App that you and your family can tap into anywhere, anytime for a wealth of resources to prioritise and manage your well-being
• Take time off when you need it - A progressive and competitive leave policy that gives you more space for what matters to you

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.