Store Supervisor

seek.com.au; Nowra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Incentive scheme

Staff discounts on company products

Company uniform

Job summary

Seek is seeking a reliable, autonomous Store Supervisor for a full-time permanent role in Australia. This hands-on position focuses on customer service, operations, and driving growth in-store and via B2B channels.

The role requires proven leadership, strong organisational and communication skills, plus a current driver’s licence. Advantage if you have auto electrical/mechanical trade qualifications and battery experience.

Qualifications

• Proven leadership and people management skills.
• Excellent organisational skills and ability to handle conflicting priorities.
• Strong customer service and communication skills.
• Previous sales/retail experience in the auto and/or camping sector.
• Ability to operate autonomously, be self-motivated and flexible.
• Hold a current Driver’s licence.

Responsibilities

• Manage and drive incoming customer inquiries, sales management, in-store sales and services to ensure all sales opportunities are optimized.
• Provide products and services to customers, including installs whilst maintaining the stability and reputation of the store.
• Enforce and maintain quality and customer service standards.
• Maintain trade sales and drive growth through B2B selling and service.
• Manage site operations and dynamically drive continuous improvement
• Analyse and resolve quality and customer problems, identify market trends and offering strategic solutions.
• Contribute to local area marketing concepts and business improvement strategies.
• Be responsible for inventory management, stock takes, daily reconciliation, banking and other administrative duties as required.
• Manage work scheduling of staff and priorities of customers in an efficient manner.
• Maintain a clean and safe operating area which includes shop, vehicles and workshop at all times.
• Ensure compliance of internal and external policies, procedures and laws at all times.

Skills

Leadership

People management

Customer service

Communication

Organisational skills

Autonomy

Self-motivated

Job description

We are seeking a reliable, autonomous and self-driven engaging Store Supervisor to join our team on a full-time permanent basis.

This is a diverse and hands-on role who will suit someone who is passionate about customer service, has great operational and people skills & enjoys camping, cars & 4WD’s!

• Manage and drive incoming customer inquiries, sales management, in-store sales and services to ensure all sales opportunities are optimized;
• Provide products and services to customers, including installs whilst maintaining the stability and reputation of the store;
• Enforce and maintain quality and customer service standards;
• Maintain trade sales and drive growth through B2B selling and service;
• Manage site operations and dynamically drive continuous improvement
• Analyse and resolve quality and customer problems, identify market trends and offering strategic solutions;
• Contribute to local area marketing concepts and business improvement strategies;
• Be responsible for inventory management, stock takes, daily reconciliation, banking and other administrative duties as required;
• Manage work scheduling of staff and priorities of customers in an efficient manner;
• Maintain a clean and safe operating area which includes shop, vehicles and workshop at all times;
• Ensure compliance of internal and external policies, procedures and laws at all times.’

About You

• Proven leadership and people management skills
• Excellent organisational skills and the ability to handle conflicting priorities
• Strong customer service and communication skills
• Previous sales/retail experience in the auto and/or camping sector
• Ability to operate autonomously, be self-motivated and flexible
• Hold a current Driver’s licence

You will have an advantage if you also possess:

• Auto Electrical/Mechanically trade qualification
• Experience in batteries

In return

In return for your hard work, you will enjoy a fair remuneration package which includes base salary, a company uniform, an incentive scheme along with generous discounts on our company products and great potential for personal development and growth within our company.

You will also be part of a well-established company with great quality brands that is aggressively expanding and be part of very supportive team.

Only shortlisted candidates will be contacted.