Store Operations Manager — Lead Team, Service & Growth

Mcdonald'S Stanthorpe Qld (1091); Stanthorpe; On-site; AUD 75,000 - 105,000; Full time

Job summary

McDonald’s Stanthorpe is seeking an experienced Retail Manager to oversee daily retail operations, ensuring high service standards and profitable performance. You will lead staff, manage shifts, and uphold health and safety while delivering exceptional customer experiences.

The role requires strong leadership, effective communication, and the ability to implement company policies and promotional initiatives across all shifts, including weekends and overnight hours.

Qualifications

• Proven experience in retail management, ideally in quick-service or food retail.
• Demonstrated ability to lead teams and manage performance.
• Strong focus on customer service and store standards.
• Experience with rostering, training, and staff development.

Responsibilities

• Plan and oversee daily store operations to meet efficiency, profitability, and sales targets.
• Monitor stock levels, ordering, inventory, and loss prevention.
• Recruit, train, roster, supervise, and evaluate staff across shifts.
• Ensure health and safety compliance and company policies at all times.
• Review financial reports and budgets to control costs and maximize profitability.
• Implement promotions, pricing strategies, and operational initiatives.

Skills

Leadership

Customer Service

Staff Management

Operational Planning

Stock Control

Communication

Job description

McDonald’s Stanthorpe is seeking an experienced Retail Manager to oversee daily retail operations, ensuring high service standards and profitable performance. You will lead staff, manage shifts, and uphold health and safety while delivering exceptional customer experiences.

The role requires strong leadership, effective communication, and the ability to implement company policies and promotional initiatives across all shifts, including weekends and overnight hours.