Store Operations Leader: Commercial & Transformation

Coles

Sydney

Hybrid

AUD 250,000 - 350,000

Full time

14 days+

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Benefits offered by this job

Flexible working

Office perks

Discounts

Recognition program

Learning & development

Paid parental leave

Share plan

Job summary

Coles is seeking an exceptional Head of Store Operations to lead a significant portfolio of stores, accountable for about 10,000 team members and a leadership team of Regional Managers. This enterprise-scale role translates strategy into execution, delivering outstanding customer and commercial outcomes across Coles stores.

You will drive commercial and operational performance while shaping a strong culture of accountability and leadership across the network.

Responsibilities

Owning commercial and operational performance across a significant store portfolio, including sales, cost and P&L outcomes.
Leading, coaching and developing a high-performing team of senior operational leaders.
Creating a strong performance and accountability culture while maintaining an unwavering focus on our customers and team.
Leading through significant change and helping translate enterprise transformation into sustainable outcomes across our stores.
Connecting stores with the broader Coles business, bringing together commercial, customer, digital and operational priorities.
Using data, customer insight and commercial judgement to identify opportunities and make informed decisions.
Building leadership capability and strengthening the succession pipeline for future senior roles.
Contributing beyond your immediate portfolio as a senior leader across Coles.