Store Manager | NSW Charlestown

W Cosmetics; Newcastle-Maitland; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Bonuses & commissions

Career growth

Trend training

Inclusive culture

Job summary

W cosmetics in Australia is seeking a confident Store Manager to lead operations and drive strong commercial results while delivering an outstanding customer experience.

You will recruit and coach a high-performing team, manage rosters and stock, execute promotions, and uphold safety standards as you champion the brand across the shop floor.

Qualifications

• Proven experience as a Store Manager or senior retail leader.
• Strong track record of driving sales and team performance.
• Solid understanding of retail operations, stock control, and financial processes.
• Confident leadership, decision-making and problem-solving skills.
• Excellent communication and stakeholder management capability.
• A genuine passion for beauty, trends and premium customer service.

Responsibilities

• Lead end-to-end store operations with a Customer First mindset.
• Drive sales performance, KPIs, and commercial results.
• Recruit, onboarding, coaching, and developing high-performing teams.
• Leading rosters, payroll accuracy, and performance management.
• Setting the benchmark for customer experience, VM, and store presentation.
• Managing stock accuracy, loss prevention, and inventory control.
• Executing promotions, campaigns, and in-store initiatives.
• Ensuring compliance with company policies, safety standards, and financial procedures.
• Liaising with centre management and external partners.
• Acting as a hands-on Brand Ambassador on the shop floor.

Skills

Store Manager experience

Sales leadership

Customer service orientation

Leadership & decision-making

Communication skills

Job description

Welcome to W cosmetics — Your Beauty Wonderland

At W cosmetics, we’re more than a beauty retailer — we’re a destination. We curate globally sought‑after, trend‑led beauty, with a distinct focus on innovation from Japan and Korea.

We’re seeking a confident Store Manager to lead W cosmetics — setting the tone, building a standout team, and establishing W cosmetics as a must‑visit beauty destination.

This is your opportunity to bring something new to life and make your mark as we grow.

Why You’ll Love Working with W cosmetics

• Enjoy generous staff discounts across our global portfolio of beauty brands

• Be part of a fast‑growing beauty destination with exciting new store openings

• Thrive in a high‑energy, dynamic environment where your leadership truly makes an impact

• Unlock career growth and development opportunities as we continue to expand

• Stay ahead of trends with ongoing training across your favourite beauty products

• Earn more with performance-based bonuses and commission incentives

• Join a supportive, inclusive culture that celebrates ambition, authenticity, and growth

About the Role

As a Store Manager, you’ll have full ownership of your store’s success — leading day‑to‑day operations, driving strong commercial results, and delivering a consistently outstanding customer experience.

You’ll lead by example, act as a Brand Ambassador, and build a high‑performing, customer‑first culture while maintaining strong operational and financial standards.

What You’ll Be Doing

• Leading end‑to‑end store operations with a Customer First mindset

• Driving sales performance, KPIs, and commercial results

• Recruiting, onboarding, coaching, and developing high‑performing teams

• Leading rosters, payroll accuracy, and performance management

• Setting the benchmark for customer experience, VM, and store presentation

• Managing stock accuracy, loss prevention, and inventory control

• Executing promotions, campaigns, and in‑store initiatives

• Ensuring compliance with company policies, safety standards, and financial procedures

• Liaising with centre management and external partners

• Acting as a hands‑on Brand Ambassador on the shop floor

What You’ll Bring

• Proven experience as a Store Manager or senior retail leader

• A strong track record of driving sales and team performance

• Solid understanding of retail operations, stock control, and financial processes

• Confident leadership, decision‑making, and problem‑solving skills

• Excellent communication and stakeholder management capability

• A genuine passion for beauty, trends, and premium customer service

• A professional, confident presence aligned with the W cosmetics brand

Ready to Lead the Future of Beauty?

If you’re a Store Manager who thrives in fast‑paced retail, loves developing teams, and wants to grow with a standout beauty brand — we’d love to hear from you.