Store Manager, Mermaid Beach

ResMed Inc; Gold Coast City; Presencial; AUD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

ESPP

EAP

Paid parental leave (20 weeks)

Volunteer leave

Carers leave

Onboarding pack

Resumo da oferta

ResMed is looking for a Store Manager on the Gold Coast to lead the store team and deliver exceptional customer experiences. You will manage stock, rosters and day-to-day operations to meet sales and service targets in a fast-paced retail environment.

You will recruit, onboard and mentor staff, build relationships with Sleep Physicians and allied health professionals, and foster a customer-centric culture across the store network in Australia.

Qualificações

• Previous success in retail management.
• Ability to recruit and motivate a team.
• Strong leadership to guide through change.
• Sales-focused and goal-driven.
• Excellent interpersonal and mentoring skills.

Responsabilidades

• Drive a culture of amazing customer service.
• Lead, motivate, and develop the store team.
• Achieve commercial targets and KPIs.
• Build relationships with healthcare professionals to grow the business.
• Manage rosters, leave, and staffing levels for optimal coverage.
• Oversee stock control, merchandising, and store presentation.
• Recruit, onboard and mentor staff as required.
• Collaborate with other store managers and functions.

Conhecimentos

Retail management

Leadership

Customer service

Sales-driven

Interpersonal skills

Descrição da oferta de emprego

About ResMed

Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. We are looking to solve unique and exciting challenges utilizing technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale. To learn more, visit ResMed.com and follow @ResMed

Let's talk about the role

The Store Manager is responsible for the effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture. Reporting to the State Sales Manager, the Store Manager is responsible for ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service aligned with our vision to ensure that each customer’s needs are met through our products/services and they are achieving a good night’s sleep.

• Driving a culture that is laser focused on amazing customer service
• Effective leadership and management of the team
• Lead, motivate, develop & drive the team to achieve commercial targets.
• Demonstrate an energetic approach in both sales and management
• Liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain business
• Manage, coordinate and approve leave applications for team members.
• Ensure alignment with roster requirements.
• Manage store rosters aligned with sales volumes and team members leave.
• Ensure each store is running at optimal staffing levels.
• Recruit, on board and mentor staff as required
• Manage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc.
• Complete merchandising as required.
• Maintain relationships of key stakeholders
• Work collaboratively with multi-function teams and other store managers

Let's talk about you

• Previous success in retail management
• Ability to recruit and motivate a team.
• You have an open mindset to change and a strong ability to lead others effectively through change
• Sales focused and goal-driven
• Displays excellent interpersonal, communication and mentoring skills
• A passion for creating a fantastic customer experience
• Has full knowledge of own area of responsibility and applicable practices and procedures
• Having the experience in managing the performance, training and development of a team is an advantage
• To really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career.

What's in it for you

• Training is provided - we look for a great attitude and someone eager to learn
• Job satisfaction - you will come to work each day knowing you are making a difference
• Rewards - monthly and quarterly sales bonuses
• Benefits - as part of a global company we provide benefits such as Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), 20 weeks Paid Parental leave, 2-day Volunteer leave and Carers leave, every new hire gets a ResMed onboarding pack prior joining, and many more!

We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

We commit to respond to every applicant.

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We're relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we're redefining sleep health at Resmed.com and follow @Resmed.