Sleep Coach - Annerley, QLD (Casual)

ResMed Inc; Brisbane; Presencial; AUD 36.000 - 44.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible casual employment

Staff discounts and employee benefits

Full training and development

Employee Assistance Program

Descripción de la vacante

ResMed Inc. seeks a Sleep Coach and Sales Assistant for our Annerley clinic in Brisbane. You will engage customers, assess their sleep needs, and recommend solutions while supporting clinic performance. The role offers casual hours and full training to help you succeed.

Ideal candidates bring retail or customer-facing sales experience, strong communication, and a patient, service-driven mindset. Healthcare exposure is a plus, with team collaboration and growth opportunities.

Formación

• Retail, customer service, or customer-facing sales experience.
• Strong listening and communication skills.
• Confidence building relationships and identifying customer needs.

Responsabilidades

• Exceptional customer experiences in-store and over the phone.
• Welcome customers, understand their needs, and provide tailored solutions.
• Support customers throughout their therapy journey with education and ongoing coaching.
• Achieve individual and clinic sales targets through genuine customer engagement.
• Follow up with customers to build relationships and support successful therapy outcomes.
• Process sales transactions, payments, and administrative tasks accurately.

Conocimientos

Retail experience

Customer service

Sales-driven

Active listening

Herramientas

POS systems

Descripción del empleo

Sales Assistant / Sleep Coach (Casual) Annerley, QLD | Retail Role with Purpose

Ready to turn your retail skills into something truly meaningful? Join Resmed and make a genuine difference by helping people sleep better, live better, and feel their best every day. As a Sleep Coach, you'll be the face of Resmed in our Annerley clinic. You'll create outstanding customer experiences while supporting people on their sleep health journey and contributing to the success of the clinic. This is a role for someone who enjoys working with people, takes the time to understand individual needs, and is motivated by achieving great outcomes for both customers and the business. You'll be part of a supportive team where customer care, professionalism, and results go hand in hand.

The Role at a Glance

• Casual position
• Preferred availability on Tuesdays, Wednesdays, Thursdays and Saturdays
• Additional flexibility to support leave coverage and peak trading periods is highly regarded
• Full training provided
• Supportive team environment
• Opportunity to build experience with a global healthcare leader

Why Resmed?

Resmed is a global leader in sleep and respiratory health, helping millions of people worldwide live healthier, higher-quality lives through innovative medical devices and digital health solutions. Our retail clinics focus on education, care, and meaningful outcomes. Every day, our teams make a real difference by helping customers improve their sleep, health, and wellbeing.

About the Role

Many of our customers visit us looking for help with sleep-related challenges for the first time. Your ability to listen, build trust, educate, and guide them towards the right solution will be central to your success. You'll combine strong customer service skills with a commercial mindset, helping customers find products and services that improve their sleep while contributing to clinic performance and growth.

You Will Deliver...

• Exceptional customer experiences in-store and over the phone
• Welcome customers, understand their needs, and provide tailored solutions
• Support customers throughout their therapy journey with education and ongoing coaching
• Achieve individual and clinic sales targets through genuine customer engagement
• Follow up with customers to build relationships and support successful therapy outcomes
• Fit customers with masks and equipment following training
• Maintain high standards of store presentation, merchandising, and cleanliness
• Manage stock levels and assist with inventory control
• Complete product training and stay up to date on Resmed's solutions
• Process sales transactions, payments, and administrative tasks accurately
• Maintain and manage trial equipment used by customers
• Contribute to the growth and success of the clinic through a proactive and team-focused approach

About You

• Retail, customer service, or customer-facing sales experience
• A genuine passion for helping people and delivering exceptional service
• Strong listening and communication skills
• Confidence building relationships and identifying customer needs
• A sales-focused mindset with a desire to achieve goals
• A positive and collaborative approach to teamwork
• Strong organisational skills and attention to detail
• Confidence using technology and point-of-sale systems
• Healthcare, pharmacy, medical device, or sleep therapy experience is beneficial but not essential.
• We provide comprehensive training and support to help you succeed.

What's In It For You?

• Meaningful work that improves people's lives
• Full training and ongoing professional development
• Flexible casual employment
• A supportive and inclusive team culture
• Employee Assistance Program
• Employee Share Purchase Plan
• Staff discounts and employee benefits
• The opportunity to build a rewarding career in a growing health and wellness industry

We commit to response to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.