Store Manager – Lead Retail Tech & Customer Experience

Luxottica; Australian Capital Territory; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Product allowance

Staff discounts

OneSight volunteering

Health insurance discounts

Employee assistance program

Rewards & recognition program

Job summary

OPSM in Australia’s capital region is seeking a Store Manager for our Woden team to lead daily store operations and drive sales excellence. No optical experience required; world-class training supports you to deliver an exceptional customer experience with luxury eyewear brands such as Chanel, Ray-Ban, Prada and Gucci.

As a sales leader, you will coach your team, implement change, stay ahead of product launches, and foster a positive, inclusive store culture while delivering strong results and

Qualifications

• You’re a sales leader with a proven track record of strong achievements within a KPI structure.
• Demonstrated ability to lead teams through change and support them through new initiatives
• Passion for technology, innovation and learning, with a desire to stay ahead of new product launches
• Proven problem-solving ability and excellent relationship-building skills.
• Exceptional time management and organisational skills
• Previous leadership experience, ideally in retail

Responsibilities

• Lead, coach and motivate your team to achieve and exceed sales targets
• Successfully lead teams through change, including the introduction of new and innovative products and technology
• Drive adoption of new products by ensuring your team is confident, engaged and customer-focused
• Oversee daily store operations including rostering, stock control, visual standards and compliance
• Champion exceptional customer experiences through expert product knowledge
• Recruit, develop and retain a passionate and capable retail team
• Create a positive, inclusive and engaging store environment

Skills

Store leadership

Team leadership

Change management

Customer focus

Job description

OPSM in Australia’s capital region is seeking a Store Manager for our Woden team to lead daily store operations and drive sales excellence. No optical experience required; world-class training supports you to deliver an exceptional customer experience with luxury eyewear brands such as Chanel, Ray-Ban, Prada and Gucci.

As a sales leader, you will coach your team, implement change, stay ahead of product launches, and foster a positive, inclusive store culture while delivering strong results and