Store Manager - Lead Local Grocery & Community

T Fresh Pty Ltd; Goulburn; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Stable full-time role

Family-owned environment

Community-focused store leadership

Job summary

T Fresh Pty Ltd is seeking an experienced Store Manager to lead day-to-day store operations, supervise staff, and manage stock, budgeting and compliance to ensure a smooth, customer-focused shopping experience in Goulburn, NSW. You will drive merchandising, pricing, and promotions while upholding NSW food safety and WHS standards.

This full-time role offers stability in a family-owned business with opportunities to develop a local community-focused store and lead a dedicated retail team to

Qualifications

• Minimum 2 years’ recent experience in grocery/supermarket retail in a leadership/management role.
• Proven ability to manage daily store operations, rosters, opening/closing, and shift handovers.
• Skills in inventory control, stock management, merchandising and full, appealing displays with expiry checks.
• Experience training and supervising staff and delivering high customer service standards.
• Excellent customer relationship skills and problem-solving abilities.
• Knowledge of retail safety, security and compliance requirements.
• Understanding of food safety and WHS obligations in a retail setting.
• Formal qualification in business/commerce/retail management at Bachelor or higher level.

Responsibilities

• Lead day-to-day store operations including opening/closing, shift handovers, cashing up, and floor coverage.
• Deliver strong customer service by handling escalations and coaching staff on greetings and upselling.
• Maintain store standards with presentation, cleanliness and displays, and regular checks of aisles and produce.
• Plan range and manage inventory for grocery, chilled and fresh produce based on demand and seasonality.
• Oversee ordering, receiving and stock rotation with correct quantities, pricing and safe storage.
• Monitor stock performance and adjust orders/merchandising to reduce out-of-stocks and improve turnover.
• Liaise with suppliers to secure reliable supply and competitive pricing, resolving issues quickly.
• Set and review retail pricing to meet margin targets while staying competitive.
• Drive sales through promotions and in-store campaigns; ensure ticketing and staff briefings.
• Support local marketing and community engagement via social channels and local groups.
• Assist with budgets, monitor wages vs rosters/sales, and maintain stocktake/invoice records.
• Oversee cash handling, till procedures, banking, reconciliations and security incidents.
• Supervise and develop the team through rostering, induction and coaching.
• Ensure NSW food safety, WHS compliance and company policies through routine checks.

Skills

Leadership

Customer service

Inventory management

Staff rostering

Staff training

Retail safety

Compliance

Education

Bachelor's degree in business/retail management

Tools

POS systems

Job description

T Fresh Pty Ltd is seeking an experienced Store Manager to lead day-to-day store operations, supervise staff, and manage stock, budgeting and compliance to ensure a smooth, customer-focused shopping experience in Goulburn, NSW. You will drive merchandising, pricing, and promotions while upholding NSW food safety and WHS standards.

This full-time role offers stability in a family-owned business with opportunities to develop a local community-focused store and lead a dedicated retail team to