Store Manager: Lead, Grow Talent, Elevate Fashion

Kookai; Western Australia; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Employee discount

Clothing vouchers

Training programs

Head office opportunities

Birthday leave

Wellness vouchers

Mentoring programs

Job summary

KOOKAI is seeking a Store Manager in Western Australia to lead a team, deliver exceptional customer service, drive KPI performance and manage store operations. You will foster a positive, collaborative environment while guiding staff through development and succession planning.

You’ll champion styling, customer care and performance, with a focus on continuous improvement, training, and merchandising standards to grow our brand in-store.

Qualifications

• Management experience
• A passion for providing exceptional customer service
• A love for fashion and styling
• Strong leadership, organisational skills and training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Motivational skills
• Initiative and adaptability
• A desire to progress within the company

Responsibilities

• Leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Recruitment
• Coaching and training
• Visual merchandising
• Managing store administration and operations
• Loss prevention

Skills

Leadership

Customer service

Store management

Recruitment

Coaching

Visual merchandising

Loss prevention

Communication

Fashion styling

Job description

KOOKAI is seeking a Store Manager in Western Australia to lead a team, deliver exceptional customer service, drive KPI performance and manage store operations. You will foster a positive, collaborative environment while guiding staff through development and succession planning.

You’ll champion styling, customer care and performance, with a focus on continuous improvement, training, and merchandising standards to grow our brand in-store.