Store Manager: Lead Culture, Team & Customer Excellence

Cotton On Group; Cairns Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

50% off Brand products

Career growth across 7 brands

Wellness support 24/7

Family discounts: medical, travel, &更多

Make a positive difference

Job summary

Cotton On Group is seeking a store leader in Australia to inspire and lead a team of brand ambassadors. You will focus on customer-first service, culture, and delivering strong store results while driving operational excellence.

Bring a commercial eye to maximise trade opportunities and contribute to a positive customer experience across our brand. This role will also advocate for community impact through the Cotton On Group Foundation.

Responsibilities

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and develop your team who are customer first, people focused and results driven
• Embed customer excellence whilst growing your store results through clear direction and operational excellence
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity and wage targets; Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On Group is seeking a store leader in Australia to inspire and lead a team of brand ambassadors. You will focus on customer-first service, culture, and delivering strong store results while driving operational excellence.

Bring a commercial eye to maximise trade opportunities and contribute to a positive customer experience across our brand. This role will also advocate for community impact through the Cotton On Group Foundation.