Store Manager — Lead Culture, Growth & Service

Cotton; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

50% off Cotton On Group Brands

Local and Global career growth

Wellness support 24/7

Discounts for you and your family

Make a positive difference

Job summary

Cotton On is seeking a store leader in Melbourne to champion a culture of customer-first service and team engagement. You will guide a team of Brand ambassadors, set clear direction, and drive store performance with strong operational excellence.

You will also champion community impact through the Cotton On Group Foundation, lead roster and wage management, and focus on delivering outstanding customer experiences while growing sales and brand presence across our stores.

Responsibilities

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and develop your team who are customer first, people focused and results driven
• Embed customer excellence whilst growing your store results through clear direction and operational excellence
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On is seeking a store leader in Melbourne to champion a culture of customer-first service and team engagement. You will guide a team of Brand ambassadors, set clear direction, and drive store performance with strong operational excellence.

You will also champion community impact through the Cotton On Group Foundation, lead roster and wage management, and focus on delivering outstanding customer experiences while growing sales and brand presence across our stores.