Store Leader: Grow Teams & Elevate Customer Experience

Cotton On Group; Broadway; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Brand discounts

Career growth across 7 brands

Wellness support

Family discounts

Make a difference

Job summary

Cotton On Group in Australia is hiring a store leader to build a team of engaged product and Brand ambassadors and to embed a culture of customer first service.

You will develop your team, focus on customer excellence, and drive store results through clear direction and operational discipline.

Bring your commercial eye to spot opportunities, manage schedules and wages, and champion community initiatives through the Cotton On Foundation.

Responsibilities

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and develop your team who are customer first, people focused and results driven
• Embed customer excellence whilst growing your store results through clear direction and operational excellence
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On Group in Australia is hiring a store leader to build a team of engaged product and Brand ambassadors and to embed a culture of customer first service.

You will develop your team, focus on customer excellence, and drive store results through clear direction and operational discipline.

Bring your commercial eye to spot opportunities, manage schedules and wages, and champion community initiatives through the Cotton On Foundation.