Store Manager: Lead a Dynamic Footwear Team to Growth

Jo Mercer; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free shoes

Staff discount

Referral program

Employee assistance program

Job summary

Jo Mercer is seeking a Store Manager in Australia to lead a high-performing team in a fast-paced retail environment. You will oversee daily store operations, drive profitability, and ensure brand consistency while delivering memorable customer experiences.

The role emphasizes leadership, staff development, stock control, and visual merchandising to elevate the customer journey and achieve KPI targets. Based in a Jo Mercer store, with a strong focus on team engagement and performance.

Qualifications

• Proven leadership and team management skills.
• Experience in achieving KPIs and driving performance.
• Excellent communication and customer service orientation.

Responsibilities

• Create an empowering team environment to deliver outstanding results.
• Managing day to day operations, including stock management and visual merchandising.
• Ensuring OH&S and company policy compliance.
• Provide an exceptional customer experience and build a loyal customer network.
• Initiate and implement strategies to achieve KPI's and drive improvements.
• Recruitment of team when required.
• Provide a supportive and engaging environment for the team so they enjoy coming to work.

Skills

Leadership

Management

KPIs

Customer experience

Stock management

Visual merchandising

Communication

Team development

Job description

Jo Mercer is seeking a Store Manager in Australia to lead a high-performing team in a fast-paced retail environment. You will oversee daily store operations, drive profitability, and ensure brand consistency while delivering memorable customer experiences.

The role emphasizes leadership, staff development, stock control, and visual merchandising to elevate the customer journey and achieve KPI targets. Based in a Jo Mercer store, with a strong focus on team engagement and performance.