Store Manager: Lead 20+ Team in 7‑Day Hardware Retail

Dahlsens; Myrtleford; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Birthday off with pay

Be Well program

Employee Assistance Program (EAP)

Retail employee discounts

Uniform provided

Team member discounts

Education assistance

Résumé du poste

Dahlsens Myrtleford Mitre 10 in Victoria seeks a Store Manager to lead a 20-person team and drive day-to-day store performance across seven days. You will coach staff, manage rostering, and ensure strong visual merchandising while meeting sales and profit targets for local builders, tradies and DIY customers.

Reporting to the Regional Manager, you’ll balance hands-on leadership with strategic planning, maintain store standards, control expenses, and deliver excellent customer service in a

Qualifications

• 5+ years' industry experience managing a retail business of similar scale (preferred)
• Experience in DIY, hardware, retail or supermarket merchandise segments (preferred)
• Strong visual merchandising skills (preferred)
• Basic skills in Microsoft Office and ability to learn point-of-sale systems (preferred)
• Excellent negotiation, influencing and commercially astute decision making
• Strong, positive relationship building abilities with internal and external customers
• Excellent written and oral communication skills with a high level of attention to detail and accuracy
• Demonstrated ability to resolve issues in a positive manner through negotiation and consultation
• A true team leader who can build culture, structure, motivate and influence
• High awareness of site safety and duty of care for your team, customers, and site visitors
• A hands-on leader with a can-do attitude who thrives in a fast-paced retail environment

Responsabilités

• Leading, coaching and developing a high performing team of approx. 20 team members, and 7-day trading
• Creating and implementing processes and strategies to improve the overall customer experience
• Managing rostering across the retail centre to ensure adequate coverage and 7-day trading standards
• Delivering financial outcomes, input to the budgeting process, and driving sales, profit, and expense targets
• Overseeing store ranging, visual merchandising, promotions, and stock availability so the store presents at its best every day
• Managing branch operations, administration, and reporting requirements
• Recruiting, onboarding, and developing new team members when required
• Collaborating with Category Managers to ensure the right product mix and quantities meet local customer demand
• Holding regular branch meetings to share updates and address concerns collectively
• Providing personalised coaching and development plans for direct reports
• Safeguarding company assets and upholding compliance with all policies and procedures
• Reporting hazards, near misses and incidents promptly via Donesafe
• Living the 'Our Circle of Care' principles – See, Say, Listen, Stop – and looking out for the safety of yourself, your team, our customers and the community

Connaissances

Retail management

Retail merchandising

Visual merchandising

Negotiation

Relationship building

Communication

Team leadership

People management

Safety awareness

Hands-on leadership

Outils

Microsoft Office

POS systems

Description du poste

Dahlsens Myrtleford Mitre 10 in Victoria seeks a Store Manager to lead a 20-person team and drive day-to-day store performance across seven days. You will coach staff, manage rostering, and ensure strong visual merchandising while meeting sales and profit targets for local builders, tradies and DIY customers.

Reporting to the Regional Manager, you’ll balance hands-on leadership with strategic planning, maintain store standards, control expenses, and deliver excellent customer service in a