Store Manager- Charlestown

Oscar Wylee Pty Ltd.; New South Wales; Hybrid; AUD 55,000 - 64,000; Full time

Benefits offered by this job

Free prescription glasses

Family & Friends discounts

Store in Charlestown Square

Digital tools access (Google Suite, I,

Career growth opportunities

Job summary

Oscar Wylee is seeking a Store Manager for the Charlestown store inside Charlestown Square. You will lead a team, ensure top-tier customer care, and work closely with Optometrists and Optical Dispensers to blend eye care with eyewear styling advice.

As a leader, you’ll oversee operations, rosters, and performance, while coaching your team to hit targets. No optical experience is required—we’ll teach you the ins and outs of optical retail.

Qualifications

• Leadership experience in retail.
• Experience supporting rosters, labour planning, or store performance.
• Passion for delivering great customer experiences.
• Interest in decision-making, coaching, and team culture.
• No optical experience required—we’ll teach you.

Responsibilities

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through genuine customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on support in-store, assisting with sales, service, and patient care.
• Partner with Optometrists to ensure every customer receives an exceptional experience.

Skills

Retail leadership

Roster planning

Customer experience

Coaching

Team culture

Job description

As Store Manager for Oscar Wylee in Charlestown Westfield Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in‑store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision‑making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings:

• The on target earnings for Store Manager is comprised of:
• A base salary up to $55000 - $64000 plus superannuation.
• Commission earnings

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work at our Charlestown store located inside Charlestown Square near Coles on Ground Level, right in the heart of the Hunter region’s largest shopping and entertainment destination. With easy access to public transport and ample open and undercover parking available, commuting to work is simple and convenient. Check out our store page here!
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail -from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.Charlestown Square offers a vibrant mix of retail, dining and entertainment options, creating a lively environment to enjoy before or after your shift. Surrounded by nearby beaches, bush walks and local attractions, there is always something to explore while working at Oscar Wylee Charlestown.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!