Store Manager / Assistant Manager - Lead Sales & Service

Foot Locker; Maroochydore; On-site; AUD 65,000 - 90,000; Full time

Job summary

Foot Locker in Maroochydore is seeking an energetic Store Manager/Assistant Store Manager to lead daily store operations and coach a sales team to deliver an outstanding customer experience. You will recruit, train, guide staff, and ensure visual standards while driving profitability in a dynamic retail environment.

Ideal candidates demonstrate leadership with customer-facing experience, strong analytics, and a flexible schedule to cover nights, weekends, and holidays, contributing to growth

Qualifications

• Leadership ability with 1–2 years in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results through enthusiasm for customers and athletic products.
• Resourceful and adaptable in a fast-changing omni-channel retail environment.
• Strong cognitive and mathematical skills including problem analysis, decision making and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience.
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Execute plans to drive KPIs to maximize profitability.
• Enhance brand loyalty by empowering the team to create a personable customer experience.
• Act as a partner between customers, sales associates, store leadership and corporate partners.
• Maintain a high level of customer focus with clear, engaging communication.
• Ensure visual directives and standards are followed.
• Teach associates product knowledge and how to apply it to customer experience.

Skills

Leadership

Customer Service

Communication

Analytics

Flexibility

Omni-channel

Job description

Foot Locker in Maroochydore is seeking an energetic Store Manager/Assistant Store Manager to lead daily store operations and coach a sales team to deliver an outstanding customer experience. You will recruit, train, guide staff, and ensure visual standards while driving profitability in a dynamic retail environment.

Ideal candidates demonstrate leadership with customer-facing experience, strong analytics, and a flexible schedule to cover nights, weekends, and holidays, contributing to growth