Store Manager - Albury

The Good Guys; Albury City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Employee discounts

Short-Term Incentive

Parental leave

Novated Leasing

Job summary

The Good Guys in Australia seeks an exceptional Store Manager to lead a multi-site or big box store, delivering profitable sales growth while upholding the brand and delivering outstanding customer service.

With at least 2 years' leadership experience, you will coach and develop your team, manage operations, inventory and labour, and drive a positive customer experience across a dynamic, fast-paced environment.

Qualifications

• Customer focus and servicing customers with a solution mindset.
• Drives results with profitability and sales growth.
• Develops talent through coaching and development of team members.
• Builds effective teams with clear purpose and collaboration.
• Makes quality decisions to keep operations moving forward.
• Plans and prioritises to align with business goals.

Responsibilities

• Lead store operations and drive profitable sales growth.
• Monitor performance across sales, profitability, inventory and labour.
• Provide regular coaching to grow and retain talent within the team.

Skills

Customer focus

Drives results

Develops talent

Builds effective teams

Decision quality

Plans & aligns

Job description

At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys – begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Doing Good workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

We’re looking for an exceptional leader to join our store as Store Manager. You come to us with at least 2 years’ experience of leading multi-site or big box stores, a deep understanding of store operations, and a proven track record of delivering profitable sales growth. You have strong commercial acumen and a head for numbers, which enables you to monitor and manage multiple levels of performance including sales and profitability, inventory and labour. You are confident and cool-headed under pressure, persevering in the face of inevitable setbacks. Your comfort with ambiguity means you stay focused on what you can control (even when things are up in the air), while your ability to plan and set achievable goals helps your team stay on course. You understand how critical you are to ensuring a positive experience for our customers. You take personal accountability for the in-store experience and upholding the Good Guys brand to the highest standard, and make sure others do the same. Most importantly, you believe in the value of growing your team through regular and systematic coaching and feedback. This is a career-making role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. You’ll be supported by strong leadership with clarity of purpose, regular leadership planning forums, business intelligence and management frameworks, and an extensive support network around the country. This role comes with a competitive package and Short-Term Incentive program linked to your store performance. We also offer great employee discounts and special offers, paid parental leave, Novated Leasing, and will also match every dollar you donate in our Doing Good workplace giving program.

Qualifications

Key Competencies for Success in This Role

• Customer Focus - Does everything through eyes of the customer.
• Drives Results - Consistently achieves results, even under tough circumstances.
• Develops Talent - Identifies and develops talent to build careers and meet organizational goals.
• Builds Effective Teams - Builds teams with a strong sense of purpose that apply their diverse skills to achieve common goals.
• Decision Quality - Makes sound decisions that keep the organization moving forward.
• Plans & Aligns – Plans and prioritises to align with organisational goals.

Additional Information

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!