Store Manager

Pantastic Pan Group; Sydney; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Professional development

Flexible rosters

Paid annual leave

Employee discounts

Supportive environment

Recognition program

Community brand

Job summary

Pantastic Pan Group Pty Ltd is seeking an experienced Store Manager to oversee Sydney store operations, lead the team and ensure top-notch customer service. The role focuses on inventory control, supplier management, and financial performance to meet business goals.

In this position you will implement health and safety standards, train staff, and execute promotional campaigns while maintaining brand integrity and customer satisfaction across the store.

Qualifications

• Proven experience in store/retail management, preferably in food service.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Understanding of financial management, including budgeting and reporting.
• Sound knowledge of health, safety and food hygiene regulations.
• Right to work in Australia.

Responsibilities

• Oversee day-to-day store operations and ensure excellent customer service.
• Manage inventory and ordering to maintain stock and minimise waste.
• Maintain supplier relationships and manage local contracts.
• Uphold brand service standards and pricing policies.
• Lead local marketing and promotional campaigns.
• Drive upselling and suggestive selling among staff.
• Maintain stock records, daily sales reports and financial reconciliations.
• Manage P&L and monitor sales targets.

Skills

Leadership

Team management

Customer service

Financial management

Budgeting

Reporting

Health & safety knowledge

Education

Retail / Hospitality / Business Management qualification

Job description

Pantastic Pan Group Pty Ltd is seeking an experienced and motivated Store Manager to oversee and manage all aspects of our store operations in Sydney. This role is pivotal in delivering excellent customer service, achieving business goals and fostering a productive, positive workplace.

The successful candidate will lead the store team, manage inventory and suppliers, monitor financial performance and ensure the store meets food safety, health and safety and brand standards. If you are passionate about leadership, operations and customer satisfaction, this is a great opportunity to advance your career.

Benefits

• Competitive annual salary of $75,000 - $85,000, with performance-based bonuses and incentives
• Superannuation paid in line with Australian legislation
• Opportunities for professional development, training and career progression within a globally recognised brand
• Balanced, flexible rosters that accommodate personal commitments while meeting business needs
• Paid annual leave, personal/carer' leave and other entitlements as per the National Employment Standards
• Employee discounts on menu items
• A supportive, inclusive and team-oriented work environment
• Recognition and rewards for strong performance and contribution
• Be part of a brand that is cherished in the local community

Task & responsibilities

• Oversee all day-to-day store operations, ensuring excellent customer service and a positive customer experience
• Manage inventory and ordering, ensuring adequate stock levels while minimising wastage
• Manage local supplier relationships as needed
• Monitor and implement service standards in line with brand customer service policies
• Execute local marketing initiatives and promotional campaigns, adhering to corporate pricing strategies
• Promote upselling and suggestive selling techniques among team members
• Maintain accurate inventory records, daily sales reports and financial reconciliations
• Manage the store’s profit and loss, prepare financial reports and monitor performance against sales targets
• Recruit, train and supervise employees, including rostering, regular performance reviews and constructive feedback
• Ensure strict adherence to health, safety and food hygiene standards in line with company policies and legal regulations
• Handle customer feedback and complaints according to brand guidelines
• Ensure the store passes brand audits and council inspections

Qualification & experience

• Proven experience in store or retail management, preferably in the food service or quick-service restaurant industry
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Understanding of financial management, including budgeting and reporting
• Sound knowledge of health, safety and food hygiene regulations
• Strong problem-solving skills with attention to detail
• Ability to perform and adapt in a fast-moving, dynamic environment
• Relevant qualifications in Retail, Hospitality or Business Management are preferred
• Right to work in Australia

About Company

Pantastic Pan Group Pty Ltd is an Australian proprietary company operating in the food service and hospitality industry in New South Wales. Established in 2019, the company operates a Pizza Hut store in Sydney, providing quality food and efficient, friendly customer service. Its day-to-day activities include food preparation, customer service, order processing, stock management, staff supervision, cleaning and maintaining food safety and hygiene standards. The company is committed to a clean, safe and welcoming environment for both customers and employees.

Work Type: Full time

Salary: $75000-85000

Job Publish: 16-10-2026

Job Expire: 15-11-2026