Store Manager

stvincentd; Nowra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits

Career Progression

Learning & Development

Wellbeing Support

Inclusive Culture

Leave Benefits

Job summary

The St Vincent de Paul Society (NSW) is hiring a Store Manager for the Nowra store to drive sales, lead a team of staff and volunteers, and deliver outstanding customer service in a fashion-focused environment. You will manage operations, visual merchandising, and community engagement while upholding the organisation's values.

As a Store Manager, you will grow the customer base, coach team members, and ensure KPI targets are met.

Qualifications

• Experience managing retail stores, ideally fashion or high-volume environments.
• Strong leadership and people-management abilities.
• Proven track record driving customer satisfaction and store KPIs.
• Ability to monitor sales performance and motivate the team to achieve targets.
• Excellent eye for fashion and visual merchandising.

Responsibilities

• Lead, grow and develop a team of paid staff and volunteers.
• Deliver extraordinary customer service to every customer, every time.
• Embed exceptional operational and visual merchandise standards.
• Meet and exceed store sales and KPI targets.
• Uphold donor standards in sorting, pricing and placement.
• Support volunteer workforce and engage with the local community.
• Model a safety-first culture in-store.
• Align decision-making with the company mission and values.

Skills

Retail leadership

Customer experience

People management

Sales performance

Fashion sense

Job description

Store Manager

Location: Nowra, NSW, AU, 2541

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

• Be part of Vinnies doing good for the community
• Aspire to take the next step in your retail career – join Vinnies in this retail leadership role
• Keep more of your income with salary tax-free benefits.

We're looking to fill afull-time Store Manager position at the Vinnies store in Nowra. As Store Manager, you will be instrumental in growing the store's customer base and driving sales performance to a competitive level. Your ability to inspire team members, proven retail operations and people management skills are vital for you to thrive well in this role. Your eye for great fashion and styling; superb visual merchandising skills, and passion for excellent customer service will provide additional advantage for your success.

Your Responsibility

• Leading, growing and developing a team of paid employees and volunteers
• Ensuring extraordinary customer service is provided to every customer, every time
• Embedding exceptional operational and visual merchandise standards
• Meeting and exceeding sales and KPI performance of the store
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement
• Building and supporting the volunteer workforce and engaging with the local community
• Role-modelling a 'safety first' culture in store
• Use the company’s mission and values to support decision making, act as a brand advocate inside and outside of the store.

You Will Need

• Experience in managing retail stores, preferably fashion, and/or high-volume retail
• Strong leadership skills; with good fashion sense
• Strong focus on customer experience
• Proven people management skills or Experience in managing people, training and coaching
• Proven ability to track store sales performance and drive team towards meeting sales targets.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People .Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check.A health / medical assessment may be required for some roles.