Store Manager

Early Settler; Hervey Bay; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Amazing team member discounts on our/f

Holistic Wellbeing programs

Fun, Supportive and collaborative team

Job summary

Early Settler Group in Hervey Bay is seeking a Store Manager to lead our front-line team and drive exceptional customer experiences.

You will coach a high-performing retail team, manage store performance, and ensure operational excellence while living our values and adding value to every customer journey.

Qualifications

• Strong retail leadership experience.
• Proven customer service excellence.
• Ability to manage budgets and drive KPI results.

Responsibilities

• Proactively takes ownership of overall store performance.
• Drives sales, controls costs and achieves KPIs.
• Leads and develops the retail team to deliver exceptional customer experiences.
• Maintains a clean, safe store environment and adheres to OH&S.
• Be a product knowledge expert and embody our values.

Skills

Retail leadership

Customer service

Team leadership

Budgeting

Job description

Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.

Why Join Us?

Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.

This is how we getthe best of we with the best of me!

To support our most important asset,YOU,we provide you with:

• Amazing team member discounts on our fabulous products
• Holistic Wellbeing programs to support you to be your best self
• Fun, Supportive and collaborative team environment

What is the role?

Are you an inspiring leader with a passion for retail? Then we want to hear from you - We arelooking for a dynamic Store Manager to join our team at Hervey Bay store and take charge!

In this pivotal role, you’ll drive sales, lead and develop a high-performing team aligned to our core values, and create a memorable customer experience.

It’s a fantastic opportunity to make your mark on a growing brand and lead by example in a thriving retail environment.

Our Store Managers know how toKeep It RealandBe Expertsto ensure our teams are engaged and committed toAdding ValueandMakingthe customer journeyPersonalby creating an inspirational customer experience. Welovewhat we do, and we are looking for people who share in our vision and goals.

Key Responsibilities:

• Proactively and attentively takes ownership of overall store performance
• Drives sales, profit, controls costs to ensure the achievement of KPI’s
• Ensures a customer centric culture, resulting in a warm, helpful, and exceptionalcustomer experience
• Provides inspirational leadership and training to develop their team to deliver outstanding results
• Lead, coach and develop the retail sales team to achieve targets and build a high-performing team
• Develop and Implement strategies that can maximize both sales and customer service targets thereby driving store performance
• Be a product knowledge expert and be as keen as beans to live our values #WeKeepItReal, #WeAddValue, #WeMakeItPersonal, #WeAreExperts, #WeAreDistinctive
• Adheres to all company behaviours, policies, and procedures
• Ensures a clean, tidy, and safe work environment advocating and ensuring OH&S principles are adhered to at all times!

Who are we looking for?

With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands-on approach to everything you do - and you are ready to take the next step into retail leadership!

• 5+ years retail management experience
• Your drive and innate passion about providing a customer experience that is second to none
• A reputation for your collaborative and approachable style and ability to deliver the results
• Demonstratedexperience leading and coaching teams
• Ability to manage budgets, drive KPI’s, ensure compliance, interpret/create reporting, and generate efficient and compliantrosters
• Honesty, integrity, and open communication
• Awork ethic that is uncompromised, commitment to adding value and a willingness toroll up your sleeves to get the job done
• As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.

*Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.

* Roster - Tuesday - Saturday

We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview

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