Store Manager

Oscar Wylee Pty; Gold Coast City; On-site; Confidential; Full time

Job summary

Oscar Wylee Pty is seeking an enthusiastic Store Manager to lead the retail operation, ensuring exceptional customer service and adherence to policy. You will work closely with Optometrists to drive sales, coach the team, and manage budgets and staff schedules to support growth of the brand.

This role suits candidates from retail or healthcare backgrounds, with strong decision-making and leadership abilities, and a willingness to relocate to meet business needs.

Qualifications

• 1 to 2 years of experience as an Assistant Store Manager (or similar) or higher retail management position.
• Experience with budgets and scheduling staff in compliance with local labour laws.

Responsibilities

• Oversee the day-to-day operation of the retail arm of our service and ensure compliance with company policies and procedures.
• Collaborate closely with Optometrists to deliver a superior customer experience.
• Coach effective selling and customer service skills across the store team.

Skills

Leadership

Retail management

Budgeting

Staff scheduling

Customer service

Job description

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service.Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Store Managers oversee the day to day operation of the retail arm of our service and ensure compliance to company policies and procedures. They are key to the ongoing success of our services. They collaborate closely with our Optometrists to deliver a superior customer experience. Our store team members rely on their ability to coach effective selling and customer service skills.

About the person

This role suits are range of people including those who work in retail and healthcare industries. Optical industry experience is helpful, but not essential. We are looking for effective and caring leaders who are organised, able to think on their feet and make good decisions that support the continued growth of our brand. Other requirements:

• 1 to 2 years of experience as an Assistant Store Manager (or similar) or higher retail management position.
• Able to demonstrate experience working with budgets and scheduling staff in compliance with local labour laws.

This is a great organisation for someone looking to continue to grow beyond a customer facing role and we are often able to support relocation to meet the work-life needs of our staff.