Store Manager

Universal Store; Central Coast Council; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Generous rosters

Career development

Leadership training

Growth opportunities

Résumé du poste

Universal Store is seeking a passionate Store Manager to lead a high‑performing team and shape a standout customer experience. You will manage day‑to‑day operations, rostering, budgets, and visual merchandising while driving sales and profitability.

The role emphasizes developing future leaders, coaching staff, and upholding the brand’s values in a fast‑paced youth fashion environment. Proven leadership in retail is essential for success.

Qualifications

• Proven track record as a Store Manager in medium to large teams.
• Strong commercial acumen with focus on profitability and cost control.
• Excellent communication and leadership skills with a positive, proactive approach.
• Ability to adapt and thrive in a fast-paced retail environment.

Responsabilités

• Lead day-to-day store operations with a visible floor presence.
• Inspire, coach, and develop a large, diverse team to build future leaders.
• Deliver outstanding customer experiences in line with service standards.
• Drive sales performance and store profitability through effective cost management.
• Manage rostering, budgets, and scheduling to achieve targets.
• Maintain visual merchandising and store presentation to high standards.
• Recruit, train, and support team members with constructive feedback.
• Uphold Universal Store values, culture, and brand expectations.

Connaissances

Retail leadership

Store management

Team development

Customer service

Sales optimization

Scheduling

Visual merchandising

Effective communication

Outils

POS systems

Description du poste

Universal Store is seeking a passionate, creative, and driven retail leader to step into the StoreManager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you’re passionate about youth fashion, developing high‑performing teams, and delivering excellence in a fast‑paced retail environment, we’d love to hear from you.

The successful candidate will work a Tuesday–Saturday roster, including late‑night trade.

Responsibilities

• Lead day‑to‑day store operations with a strong and visible floor presence
• Inspire, coach, and develop a large, diverse team to build future leaders
• Deliver outstanding customer experiences in line with Universal Store service standards
• Drive sales performance and store profitability through strong cost and productivity management
• Manage rostering, budgets, and scheduling to achieve business and payroll targets
• Maintain visual merchandising, presentation standards, and overall store efficiency
• Recruit, train, and support team members through clear, honest, and constructive feedback
• Uphold and role‑model Universal Store’s values, culture, and brand expectations

Skills and Experience

• Strong retail background with hands‑on experience across both shop floor and stockroom
• Proven experience as a Store Manager, leading medium to large teams
• A warm, energetic communicator who leads with positivity and purpose
• Ability to adapt and thrive in a fast‑paced, ever‑changing environment
• High attention to detail with a strong understanding of retail profitability
• Proven success in achieving and exceeding sales targetsConfident in delivering feedback and communicating effectively at all levels

What We Offer

• A business that genuinely invests in your growth and career pathway
• Comprehensive technical and leadership development
• A strong and supportive team culture
• Generous staff discounts and favourable rosters
• A workplace where your ideas, creativity, and input are valued

Our Values

• Care for Everyone
• Here to Help
• Make It Work
• Better Than Good
• Contribute